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At Polar Bear, We Care! As a seasoned HVAC service provider in Colorado Springs, Polar Bear Mechanical recognizes the significance of dependable heating and cooling systems, particularly in Colorado's Front Range. With a collective experience of over 40 years, our skilled technicians are committed to resolving issues w…
Teresa D. A.
Polar Bear Mechanical, particularly Shawn and Steve, possess extensive knowledge about boilers, and their customer service may even surpass their expertise. The work they carried out, the information they provided, and the guidance they offered have instilled confidence and trust…
John M.
Thank you very much for the fantastic review! Shawn and Steve truly are the best! Wishing you a Happy Thanksgiving!
Rob P.
We have been very pleased with Polar Bear. They performed capacitor work today, arrived on time, and completed the job ahead of schedule. I would recommend them to anyone needing furnace and AC repairs!
John M.
Thank you, Rob, for the 5-star review and your ongoing support! We aim for 100% customer satisfaction, and our price guarantee is one of the features that help us achieve that!
Kay R.
While I was trimming weeds, I accidentally severed a wire to our AC unit. I contacted Polar Bear, and Dillon arrived within 10 minutes!! I can't recommend them highly enough!! Thank you so much!!!
John M.
Thank you for the 5-star review! We are thrilled we could send a technician to you promptly and restore your AC!
Shelly Y.
As a manager of short-term rental properties, after reaching out to several companies regarding a boiler issue, Polar Bear Mechanical was able to assist us immediately. They answered the phone, scheduled us, and completed the service and repair within an hour and a half! Dylan, t…
John M.
Thank you for the wonderful review! Dylan is indeed fantastic!
Efren R.
I believe feedback is crucial, and I appreciate the owner, John, reaching out to gather my thoughts for business enhancement. While I was mostly satisfied with their customer service, he wanted to explore how the company could improve service in my home. There was no pressure to…
John M.
Efren, thank you for your feedback. We always welcome customer insights and see them as opportunities for growth. Our owner, John, will reach out to you directly to address any further concerns you may have. Our aim is complete customer satisfaction.
Michelle M.
This company is fantastic!! We recently relocated to Colorado and wanted our HVAC system serviced. Dylan came to inspect our furnace, AC, and water heater to ensure everything was operating smoothly. He was very knowledgeable and efficient! He even shared some tips on how to keep…
John M.
Thank you, Michelle, for the 5-star review and your recommendation! We are delighted that Dylan could assess your entire system. Welcome to Colorado!
Sue Lynn S.
I wanted to share the significant difference we noticed on the first night. We woke up without any stuffiness; the air felt so clean. My husband has asthma, and he told me this morning that he didn't need a treatment first thing; he is breathing much easier. I love this product!…
John M.
Thank you for the review and update! It’s wonderful to hear, and it’s a powerful testament! Thank you!
Nancy S.
Awesome!!! They were friendly and professional. They explained everything to us. I would recommend them to all our friends.
John M.
Thank you, Nancy, for the 5-star review!! We appreciate your business and referrals!
Melanie B.
They arrived promptly as scheduled. I had a previous service call that they credited towards the new boiler installation. They weren't the cheapest of the three estimates I received, but their quote seemed more comprehensive than the others. The boiler looks fantastic. The team d…
John M.
Thank you for your 5-star review, Melanie. At Polar Bear, we prioritize customer service, and our technicians/installers take pride in their work. I'm glad you found a boiler company you can trust!
Sha S.
I am very satisfied with the work done by Cameron. On Good Friday, a supply line for our water heater failed, and Polar Bear was able to send someone out before noon, restoring hot water in under 2 hours. The fee for repairing the supply line was reasonable, and the service was p…
John M.
Thank you so much for the recommendation! We are always here to help!
Tori B.
Edited: I just noticed the owner responded with a thank you but included the "chat gpt" prompt response. It may be wise to be a bit more cautious about that... it's awkward... I took the time to write this review, and he couldn't even remove the...
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.