Answers every line
Calls, texts, and web enquiries in one voice, at any hour.
- Picks up before the second ring, nights and weekends
- Answers in your shop’s name, not a generic greeting
- Nobody is sent to a voicemail box
Crew is a single agent covering four jobs your office does every day. This page shows each one as the thing it actually produces rather than as a line in a feature list.
Four jobs your office does every day, covered by one hire. Built for shops where the owner still answers the phone sometimes. Two trucks or twenty.
Calls, texts, and web enquiries in one voice, at any hour.
Reads the live board before it offers anyone a time.
The paperwork that eats an office manager’s afternoon.
The quiet revenue already sitting in your database.
Each one below is the object the work produces. They are authored demonstrations, labelled as such, because a screenshot of a real customer's schedule is not ours to publish.
Crew answers in your shop's name, not a generic greeting, and it holds a conversation rather than walking a phone tree. A caller can interrupt it mid-sentence the way they would interrupt a person.
Picked up on the first ring. Caller is not in the system yet, so it takes the address before anything else.
The hard part of this product is not answering, it is offering a slot that genuinely exists and writing the job back so your techs see one schedule in the morning. That is what separates it from an answering service.
Confirmation and arrival texts go out without anyone remembering to send them, and the customer record is updated after the visit. One thread per customer, whoever picks it up next.
Thursday at 2 works, yes.
Booked. Marcus will be with you Thursday between 2 and 4, and you will get a text when he sets off. Anything he should know before he arrives?
Most shops are carrying a list of maintenance coming due, quotes nobody chased, and customers who went quiet. Working that list is the first thing to get dropped in a busy week and it is the cheapest work there is.
Maintenance due
Annual service lapsed last month
Quote never chased
Estimate sent, no reply, no follow-up
Gone quiet
No job in two years, still in the book
One agent doing four jobs, not four modules you assemble. The reason it is worth drawing the distinction is that the jobs depend on each other: it can only confirm an appointment it booked, and it can only book against a schedule it can read. Buying just the answering half is what an answering service already is.
No, and it should not. Crew sits in front of the system you already run and writes into it. If a vendor is telling you to migrate your whole operation to get an AI receptionist working, that is a migration being sold to you as a feature.
Your schedule, to read availability and write jobs back. Your service area and trades, so it knows what it is allowed to book. Your call-out or diagnostic fee, so it can answer the price question honestly. Nothing else is required to run it.
There is a playable call on the Crew page, and it is labelled as an authored illustration because it is one. On the demo we run it against a scenario from your own shop instead, which is the version worth judging.
Pricing depends on call volume and on what has to be connected, so it is quoted rather than published. The plans page sets out exactly which five things move the number.
Every angle on this product has its own page, written for whoever arrived searching for exactly that.
We will run your numbers on the call and tell you if the maths does not work for a shop your size. That happens, and it is a cheaper conversation than finding out three months in.
Book a demo