AI receptionists for the home services

The phone gets answered. Every time.

Your phone rings for five seconds. If nobody picks up, Crew does, in your shop’s name, at any hour. It books the job into Jobber or ServiceTitan and texts them before they hang up.

Built for shops where the owner still answers the phone sometimes. Two trucks or twenty.

Built for HVAC, plumbing and electrical

AI that understands the work behind the call.

Listen to CloseCrew AI
2:29
  1. 1
    Cheyenne said

    “I have a no-cool issue right now.”

  2. 2
    Crew checked
    Running at all?
    Running, blowing warm air
    Noises or smells?
    None
    Anything today?
    Full, offered after hours
    Fee?
    $50 after-hours, agreed
  3. 3
    Crew booked
    Today6–7 PM
    No-cool diagnosticAlex · 14 L.A. Street, Sandy
HVAC
No heat? No cooling? Crew knows what to ask and when to treat it as urgent.
What we ask before booking
  • Is there any heat or cooling at all right now?
  • Anyone in the house elderly, unwell, or an infant?
  • Is the outdoor unit running, or completely silent?
  • Rental or owner-occupied?
Listen to CloseCrew AI
3:10
  1. 1
    Cheyenne said

    “The sink is somewhat blocked.”

  2. 2
    Crew checked
    Backed up or slow?
    Backing up
    How long?
    About two hours
    Other drains?
    Three or four rooms
    Water pooling?
    Pools, then drains
  3. 3
    Crew booked
    Monday4–5 PM
    Drain cleaning14 Ella Street, Sandy
Plumbing
Leaking? Backed up? Crew knows what to ask and when to treat it as urgent.
What we ask before booking
  • Is water actively running where it should not be?
  • Has the main shutoff been closed?
  • Is any fixture still usable?
  • Single family, multi-unit, or commercial?
Listen to CloseCrew AI
2:17
  1. 1
    Cheyenne said

    “I have no power in the house.”

  2. 2
    Crew checked
    Whole house?
    Yes, just went out
    Main breaker?
    Tripped, won't reset
    Burning or sparks?
    None
    Soonest visit?
    2 PM, about 40 minutes out
  3. 3
    Crew booked
    Today2–3 PM
    Breaker won't resetAlex · 16 L.A. Street, Sandy
Electrical
No power? Burning smell? Crew knows what to ask and when to treat it as urgent.
What we ask before booking
  • Is the main breaker tripped, or is the whole street out?
  • Any burning smell, buzzing, or heat at the panel?
  • Is anyone on medical equipment in the house?
  • Rental or owner-occupied?
One hire. Four jobs.

From the first ring to the booking, Crew keeps the work moving.

Want to know more?
CloseCrew
SHSoftAims HVAC

All Conversations

Search conversation...
Mine0
Unassigned2
All12
  • Maria PatrukWebchat
    10:21am
    My AC is blowing hot air, please help
  • James LeeSMS
    10:35am
    I need assistance with my account billing issue.
  • Sofia ChenGoogle
    10:50am
    The app keeps crashing, can you fix this?
  • Michael BrownFacebook
    11:05am
    How do I reset my password?
  • Emily DavisWebchat
    11:20am
    I'm having trouble with my subscription renewal.
  • David SmithGoogle
    11:45am
    Can you provide me with technical support for my device?
  • James LeeSMS
    10:35am
    I need assistance with my account billing issue.
  • Michael BrownFacebook
    11:05am
    How do I reset my password?
Maria PatrukPaper layer website
Assign
Beginning of text message conversation
Webchat message receivedSent from: https://www.paperlayerwebsite.comFriday, Apr 10 2026 at 09:00pm
Maria Patruk09:00AM

Hi, i have no hot water at my home and my sister is staying with me and she don’t wanna take cold shower

Hi Maria! Sorry to hear that — to help, can you share the property address?
and to get quick response save our contact number

09:01AM
AI Agent was assigned to this conversationFriday, Apr 10 2026 at 09:00pm
Get AI Suggested reply for this messageSuggest a reply
Message to Maria Patruk...
Send Message
Details
Activity
Notes
Maria Patruk(801) 555-0144 · Website widget
Tags:HVACLead
Added onApr 10, 2024 at 09:00AM
SMS/Phone(801) 555-0144
WhatsApp-Not Connected
Address2189 S Holly St street 32 sector x, SLC, 84106
SourceWebchat
CloseCrew
SHSoftAims HVAC

Thursday, October 8, 2026

Today
MonthWeekDay
All team membersAll statuses+ New job
5am
6am
7am
8am
9am
10am
11am
12pm
1pm
2pm
3pm
4pm
5pm
Install, Pecan st.6-8am
Maintenance, Pecan st.2-3pm
Free slotOpen
No Cooling, Alvarez10-12pm
Appointment booked

AC repair service, Thursday, October 8 10:00am - 12:00pm, 123 Main Street

All conversations

0 open
  • TA

    T. Alvarez

    Call9:15 AM
    Booked
  • RP

    R. Pell

    SMS10:02 AM
    New
  • MO

    M. Okafor

    Web10:26 PM
    Qualified
  • JV

    J. Vance

    Thumbtack10:41 PM
    Contacted
  • GD

    Greenway Dental

    Messenger10:50 PM
    Follow Up
TA

T. Alvarez

CallTextWeb form

Stage

Booked

Note, Taken on the call

Got it — 84106 is in our service area. Quick check: are you the homeowner or a renter? If homeowner, we can usually have a tech out today between 2–4. Reply YES and I’ll loop in the team.

Job, Taken on the call

No cooling - diagnostics, tonight 9PM, Marcus W.

Invoice

$89 diagnostic, credited to the repair

Follow-ups

0 found
  • TA

    T. Alvarez

    Maintenance plan ends in 11 days

    Sent

    $320

  • GD

    Greenway Dental

    March quote, never chased

    Replied

    $4,180

  • MO

    M. Okafor

    Not seen since 2024

    Sent

    $180

  • RP

    R. Pell

    Said no to a coil clean last visit

    Queued

    $240

Recovered from

Money that was already in his own list

$4,920

TA

T. Alvarez

SMS · Maintenance plan

Stage

Sent
FoundSentRepliedBooked

Found in your list

Maintenance plan ends in 11 days. Renewal not offered yet.

Crew sent · Mon 4:15 PM

Hi T., your SoftAims HVAC maintenance plan ends on the 23rd. Want us to renew it and book your fall tune-up?

Waiting on reply

Crew sends one reminder in 3 days if there's no answer.

Job value

$320

Revenue engine

Close Crew in Numbers

CloseCrew ensures every conversation is a catalyst for satisfaction, conversion, and growth.

5 seconds
Your phone rings first. Crew gets what you drop.
$129,600
A year of missed calls, on our calculator’s own numbers
All in One Place
It works on top of Jobber, ServiceTitan or Housecall Pro
You film. We edit.

Turn your job-site footage into content worth posting.

Gavyn Robinson
Gavyn Robinson
@gavynshvac

Twenty-two, in apprenticeship school, and filming the work while he learns it. Fifty-seven posts of his own jobs on the tools, shot between shifts and classes.

HVAC
Apprentice
2
Cuts we edited
Check numbers

See the worth of the calls that you never picked up

Move the sliders to your shop’s numbers. Nothing is sent anywhere, and the same maths runs on our free calculator.

Enter your information here

Revenue with Close Crew

Revenue walking out the door each year
$129,600
Missed calls a month
60
Revenue lost every working day
$491
Worth asking before you book

The questions that come up on every call

It hands the call over rather than guessing. Commercial work, warranty disputes, an angry caller, or anyone who asks for a person goes through to your team with the transcript already attached, so whoever picks it up is not starting from nothing. You decide up front which categories it handles and which it passes on.

Yes. Crew identifies itself as an assistant when asked, and never claims to be a person. If a caller would rather speak to someone on your team, it says so and passes the call on instead of talking them out of it.

Into yours. Crew reads live availability and writes the appointment back to the system your office already runs on, so your techs see one schedule in the morning. If the job cannot be written back for any reason, it lands in your queue as an unconfirmed request rather than being silently dropped.

The problem Crew solves is worst at your size. A large shop has a dispatcher answering the phone at seven in the evening; a two-truck shop has an owner on a roof with a phone in the van. That is exactly the call that goes to voicemail and never comes back.

Pricing depends on call volume and which systems you need connected, so we quote it on the call rather than publishing a number that would be wrong for half the shops that read it. Book a demo and we will price it against your numbers.

That is what they are there for. Every calculator and template builder on this site runs without an account, an email address, or a trial. Use them for years and never speak to us if that is what you want.

What you would get

By trade, by job, and by state

The calculators, templates and licence guides in one place, so a search that starts with a duct size ends somewhere useful.

HVAC Calculator, Template & Guides

The calculators, templates and licence guides in one place, so a search that starts with a duct size ends somewhere useful.

Fifteen minutes, your own call volume, and a straight answer.

We run your numbers on the call and tell you if the maths does not work for a shop your size. That happens, and it is a cheaper conversation than finding out three months in.

Book a demo