AI receptionists for the trades

The phone gets answered. Every time.

Your phone rings for five seconds. If nobody picks up, Crew does, in your shop’s name, at any hour. It books the job into Jobber or ServiceTitan and texts them before they hang up.

Built for shops where the owner still answers the phone sometimes. Two trucks or twenty.

5 seconds
Your phone rings first. Crew gets what you drop.
$129,600
A year of missed calls, on our calculator’s own numbers
Nothing to move
It works on top of Jobber, ServiceTitan or Housecall Pro
One hire, four jobs

Four jobs your office does. One hire that does them at three in the morning.

It sits in front of the job software you already run and writes into it. Jobber, ServiceTitan, Housecall Pro. Nothing to move over.

Receptionist
Dispatcher
Coordinator
Reactivation
Tonight · after hours

It is after six. The office is shut and the leads keep coming.

CATCHING
CAUGHT TONIGHT
0
SLIPPED THROUGH
0
SLOWEST FIRST REPLY
-
WHERE IT CAME FROM
ANSWERED IN
MISSED CALL
T. Alvarez
No cooling, house at 84
TEXT
R. Pell
What do you charge to look at it?
WEB FORM
M. Okafor
Quote for a new system
THUMBTACK
J. Vance
Furnace making a noise
MESSENGER
Greenway Dental
Do you do commercial?
ANGI LEAD
K. Duarte
Thermostat not turning on
Six leads after hours. Two of them he had already paid for.
Thursday, September 18
J
Javier R.
INSTALLS ONLY
M
Marcus W.
SERVICE CALLS
K
Kayla M.
NOT WORKING
8 AM
9 AM
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM
4 PM
Install, Pecan St
8 - 10 AM
Changeout, 4th
10 - 12 PM
Install, Bright Ln
1 - 3 PM
Service, Oak Ridge
10 - 12 PM
Lunch
12 - 1 PM
Maintenance, Vale
2 - 4 PM
Free
OPEN
Not working
9 - 11 AM
SEP 18
18
Booked 8–10 AM with Marcus
TEXT SENT 9:50 PM
Marcus, 8 to 10. Working, signed off for service calls, and not already across town.
All conversations
0 OPEN
TA
T. Alvarez
CALL · 9:50 PM
BOOKED
RP
R. Pell
SMS · 10:02 PM
NEW
MO
M. Okafor
WEB · 10:26 PM
QUALIFIED
JV
J. Vance
THUMBTACK · 10:41 PM
CONTACTED
GD
Greenway Dental
MESSENGER · 10:58 PM
FOLLOW UP
Calls, texts, Messenger, the website form, Google, Thumbtack and Angi. One list.
TA
T. Alvarez
CALL, TEXT, WEB FORM
STAGE
New
STEP 1 OF 4 · SET BY CREW, NOT BY HAND
NOTE, TAKEN ON THE CALL
Fan spinning, air warm, house at 84
JOB
No cooling — diagnostic, tonight 9 PM, Marcus W.
INVOICE
$89 diagnostic, credited to the repair
Whoever opens it next sees the whole job. No asking around.
T. Alvarez
Maintenance plan runs out in 11 days
-
$320
Greenway Dental
Quote sent in March, never chased
-
$4,180
M. Okafor
Not seen since 2024
-
$180
R. Pell
Said no to a coil clean last visit
-
$240
Money that was already in his own list
$4,920

You already paid for the Angi and Thumbtack ones. Answering them slowly is the most expensive habit in the shop.

Built for the trade, not for everyone

Tuned to how each trade actually works

HVAC, plumbing and electrical, each with its own rules about what counts as an emergency. Listen to the call we placed.

Treated as urgent
No heat in freezing weather, no cooling in a heat advisory
Established before booking
  • Is there any heat or cooling at all right now?
  • Anyone in the house elderly, unwell, or an infant?
  • Is the outdoor unit running, or completely silent?
  • Rental or owner-occupied?

A real call, placed by us and kept unedited.

RECORDED CALL · HVAC · SANDY UTRECORDED
2:29
First thing it establishes
“Is it running at all, or is it just blowing warm air?”
What the call producedBOOKED
JobNo-cool diagnostic, AC running but blowing warm
WindowToday, 6:00-7:00 PM, after hours
TechAlex, heading out
Address14 L.A. Street, Sandy UT
Fee$50 after-hours, agreed on the call

Normal hours were full, so it offered the after-hours visit, named the fee, and got a yes before it booked.

Treated as urgent
Active leak, no water, sewage backing up
Established before booking
  • Is water actively running where it should not be?
  • Has the main shutoff been closed?
  • Is any fixture still usable?
  • Single family, multi-unit, or commercial?

A real call, placed by us and kept unedited.

RECORDED CALL · PLUMBING · SANDY UTRECORDED
3:10
First thing it establishes
“Is it completely backed up, or is the water just slow?”
What the call producedBOOKED
JobDrain cleaning, slow drains in three or four rooms
WindowMonday, 4:00-5:00 PM
Added on the callLeak check and a water heater quote
Address14 Ella Street, Sandy UT
UrgencySame-day slot, not an emergency

Pooling but draining, so it took a same-day slot rather than an emergency, then picked up the leaks and the quote for the same visit.

Treated as urgent
No power to the whole house, burning smell at the panel, sparking outlet
Established before booking
  • Is the main breaker tripped, or is the whole street out?
  • Any burning smell, buzzing, or heat at the panel?
  • Is anyone on medical equipment in the house?
  • Rental or owner-occupied?

A real call, placed by us and kept unedited.

RECORDED CALL · ELECTRICAL · SANDY UTRECORDED
2:17
First thing it establishes
“Is there any burning smell, sparking, or anything that looks scorched?”
What the call producedBOOKED
JobWhole house out, main breaker will not reset
WindowToday, 2:00-3:00 PM, about 40 minutes out
TechAlex
Address16 L.A. Street, Sandy UT
Safety checkNo burning smell, sparking or scorching

A breaker that will not reset is a safety call, so it ruled out burning and sparking before it offered the first slot.

Run your own numbers

What are the calls you never picked up worth?

Move the sliders to your shop's numbers. Nothing is sent anywhere, and the same maths runs on our free calculator.

Revenue walking out the door each year

$129,600

Missed calls a month
60
Lost every working day
$491
The creator program

We cut footage for contractors who film their own work

Twenty-two, in apprenticeship school, and filming the work while he learns it. Fifty-seven posts of his own jobs on the tools, shot between shifts and classes.

HVAC
Apprentice
2
Cuts we edited
What a no-cool call taught him about Nest thermostats
What a no-cool call taught him about Nest thermostats
Edited by us, posted by them
Charging an R-32 A2L condenser by subcool after an install
Charging an R-32 A2L condenser by subcool after an install
Edited by us, posted by them

The tools stay free whether you call us or not.

87 calculators, plus invoice and work-order templates and license guides for all fifty states. No signup and no email. If you are in an attic and need a number, take it and go.

Worth asking before you book

The questions that come up on every call

It hands the call over rather than guessing. Commercial work, warranty disputes, an angry caller, or anyone who asks for a person goes through to your team with the transcript already attached, so whoever picks it up is not starting from nothing. You decide up front which categories it handles and which it passes on.

Yes. Crew identifies itself as an assistant when asked, and never claims to be a person. If a caller would rather speak to someone on your team, it says so and passes the call on instead of talking them out of it.

Into yours. Crew reads live availability and writes the appointment back to the system your office already runs on, so your techs see one schedule in the morning. If the job cannot be written back for any reason, it lands in your queue as an unconfirmed request rather than being silently dropped.

The problem Crew solves is worst at your size. A large shop has a dispatcher answering the phone at seven in the evening; a two-truck shop has an owner on a roof with a phone in the van. That is exactly the call that goes to voicemail and never comes back.

Pricing depends on call volume and which systems you need connected, so we quote it on the call rather than publishing a number that would be wrong for half the shops that read it. Book a demo and we will price it against your numbers.

That is what they are there for. Every calculator and template builder on this site runs without an account, an email address, or a trial. Use them for years and never speak to us if that is what you want.

Fifteen minutes, your own call volume, and a straight answer.

We run your numbers on the call and tell you if the maths does not work for a shop your size. That happens, and it is a cheaper conversation than finding out three months in.

Book a demo