Pick the hours you need answered and we price Crew against your real call volume, rather than publishing a headline figure that would be wrong for most of the shops reading it.
Bring these to the call
Four things and we can price it live
If the numbers do not work for a shop your size, we will say so on that call rather than in month three.
Most shops start in the middle and widen once they have read a few weeks of transcripts. You are not locked into where you begin.
Owner-operators and two-truck shops
Shops with someone on the desk, but not enough of them
Shops that want one voice on every inbound line
No setup fee is listed because none has been set, and no discount is shown because there is nothing to discount against yet. When Crew is priced publicly the numbers will appear in these three cards and nowhere else.
So you can do the arithmetic yourself before anyone quotes you, and tell quickly whether this is worth half an hour of your afternoon.
The single biggest input. A shop taking two hundred calls a month and one taking a thousand are not the same product to run.
Have readyLast three months of inbound call volume
Nights and weekends only is a smaller job than every hour of every day, and it is where most of the missed revenue sits anyway.
Have readyYour current opening hours, and who covers the rest
Reading a live schedule and writing a job back is the work. A system with a clean API is straightforward; an older setup takes longer and costs more.
Have readyThe name of your scheduling or field service software
A shop doing HVAC and plumbing needs the agent to tell the two apart from the first sentence, which is more configuration than a single-trade shop.
Have readyThe trades and the service area you cover
Quoting a diagnostic fee is simple. Triaging emergencies against your own rules, offering membership pricing, or taking payment is more, and each one is a decision you make rather than a box we tick.
Have readyYour call-out or diagnostic fee, and your emergency policy
Because one has not been set, and a made-up number is worse than a blank. The cost of running this depends heavily on call volume and on what has to be connected, and the range between a two-truck shop and a twenty-truck shop is wide enough that a single headline figure would mislead most of the people reading it. The three slots above are where the numbers will go.
Not for the agent, because standing one up means connecting it to your live schedule and that is not a self-serve action. The free part of this site is genuinely free though: every calculator and template builder runs with no account and no trial clock.
That is the normal path. Nearly every shop starts with the hours nobody is at the desk, reads a few weeks of transcripts, then widens the hours once they can see what it is actually doing. Starting at full cover before you trust it is the wrong order.
Then we should find that out on the call rather than in month three. Bring your call volume and your average ticket and we will run the arithmetic in front of you. If the numbers do not work for a shop your size, we will tell you.
No, and there is no plan on which they get better. They were built before there was anything to sell and they stay open whether you ever book a call or not.
We will run your numbers on the call and tell you if the maths does not work for a shop your size. That happens, and it is a cheaper conversation than finding out three months in.
Get it priced