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Lynne
They responded promptly, managed to schedule the appointment quickly, and the technician was polite and professional. Excellent job.
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West Jefferson Plumbing and Heating
5.0(20 reviews)Claimed
PlumbingHeating & Air Conditioning/HVACElectricians
1863 W Main St, West Jefferson, OH, 43162, Columbus, OhioAbout the Business
West Jefferson Plumbing and Heating is a reliable provider of residential plumbing, HVAC, and electrical services in West Jefferson, Madison County, Washington Court House, Circleville, Xenia, Springfield, Bellefontaine, and nearby regions in Central Ohio. Our offerings include furnace repairs, air conditioning repairs…
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Reviews
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Stephen S.
Scheduling was a breeze. They arrived on time and completed the project swiftly. I would hire them again.
Carmen D.
Business Owner
We appreciate your feedback! Thank you for choosing West Jefferson Plumbing and Heating! We would be happy to assist you again anytime.
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Jon S.
Kaleb Boyd came today (right on time) to resolve my garbage disposal issue and fixed it very quickly! He was knowledgeable, professional, efficient, and very friendly. He also took the time to explain how to use the disposal. I highly recommend him and West Jefferson Plumbing and…
Carmen D.
Business Owner
We’re thrilled to hear that your garbage disposal issue was resolved quickly and that our technician was punctual. Our goal is to be professional and friendly while providing explanations, and we truly appreciate your recommendation!
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Mike M.
As a retired developer and builder who owns rental properties, and whose HVAC technician finally said he would no longer provide service, I found West Jefferson to be a refreshing contrast to the typical nonsense in the mechanical trades. I won’t mention names to protect the guil…
Zach G.
Business Owner
"Thank you for your kind words! Coming from a retired builder with industry experience, your feedback means a lot to us. Since our founding in 1976, we have taken pride in our honest and expert craftsmanship, providing a genuine independent option to the private equity firms. We…
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Trebor F.
We have had our air conditioning system for four years, and it has needed repairs three times. I would never trust West Jefferson Plumbing and Heating again. This unit is a lemon. When I called after the first breakdown, I was told the warranty had expired. There seems to be no a…
Zach G.
Business Owner
Thank you for your feedback. At West Jefferson Plumbing and Heating, we take all comments seriously and stand by our work. However, we have thoroughly searched our records and cannot find any service history that matches your description or name. We also noticed that your locatio…
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Patty G.
They responded immediately and came out the same day! They fixed the issue and addressed an unrelated question. We will be calling them again for more work soon. We chose West Jefferson Plumbing and Heating because we have used them several times for plumbing and have always been…
Cream C.
During a heatwave with no air conditioning, they responded incredibly fast and completed the repair the same day. I am truly thankful for their quick and effective service!
Zach G.
Business Owner
Thank you for the five-star review!
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Raven K.
If you value your money, workmanship, warranties, and even mediocre customer service at best, look elsewhere. Based on the reviews, I cannot believe the experience I had. I originally called them to fix a leaking shower handle. They quoted me $1200 to replace the handle, nozzle,…
Zach G.
Business Owner
Raven, Thank you for sharing your experience with us. We apologize that our service did not meet your expectations. The situation you’ve described does not reflect the quality or care we aim to provide. Please feel free to reach out if you’d like to discuss this further with the…
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Imbier63 I.
I had a poor experience! A waste of $200.00. When the technician arrived, the problem I was having did not occur again. I described my issue and mentioned that I thought I needed a new motor for the blower fan. The technician spent an excessive amount of time "diagnosing" the fur…
Zach G.
Business Owner
Hello Mr. Imber, thank you for your feedback. I’m sorry to hear that your experience did not meet your expectations. When an issue doesn’t occur during a service call, our technicians are trained to conduct a full system diagnostic to identify the root cause. In this case, our te…
Michael B.
They came out and provided us with a reasonable estimate for replacing a bathroom faucet. We agreed and ordered the parts. Ten days later, we scheduled a date and time, and the technician arrived on time. The installation was professional and tidy. No mess left behind! He identif…
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Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.