Jessica M.
Exceptional service and high-quality work. I appreciate Scott and his meticulous attention to detail! Avoid the large commercial HVAC companies!
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With more than two decades of expertise, we are your neighborhood HVAC professionals. Whether you require a standard maintenance visit or an urgent repair, we are here to take care of all your heating, cooling, ventilation, and air quality requirements. Our reputation is built on outstanding service, competitive pricin…
Jessica M.
Exceptional service and high-quality work. I appreciate Scott and his meticulous attention to detail! Avoid the large commercial HVAC companies!
Jessica M.
Exceptional service and high-quality work. I appreciate Scott and his meticulous attention to detail! Avoid the large commercial HVAC companies!
paul K.
These guys are fantastic. Scott is an outstanding technician, and we have heat again today thanks to their efforts.
Tony C.
Know Heating did an incredible job replacing both our gas heater and air conditioning units during the coldest snap of the year. They performed exceptionally well and have returned for routine checks and maintenance every year since. On this visit, they identified a plumbing leak…
Brian W.
I wasn't entirely sure what I needed; I just knew my wife mentioned that the heater wasn't feeling as warm. I contacted Know Heating based on a neighbor's suggestion. They dispatched Scott the following day. Scott was polite and explained his actions throughout the process. I hav…
Pina T.
Brian, we take great pride in showing our clients exactly what the technician is doing and explaining everything as he diagnoses your system's issues. I'm glad we were able to identify and resolve your problem to your satisfaction. Thank you for the wonderful review. Our team is…
Richard J.
This review is currently based solely on an inspection visit and its results. I will update my review after our transaction is finalized and again once the unit has been operational for a while. My furnace began making a loud bang during ignition, and it was nearly 30 years old.…
Sarah P.
I contacted them to service my heating unit, which is quite old (not literally from 1900, but very aged), so I wanted to ensure it would last through the winter. The technician who came out was very pleasant. He answered all our questions. It was a bit pricey, but no more than wh…
Pina T.
Sarah, thank you for your review; it was our pleasure to assist you.
Chad H.
Our AC unit failed overnight last Tuesday. I called first thing Wednesday morning, and a technician arrived in less than two hours. He did an excellent job diagnosing the problem and communicated the issues effectively. I also learned a lot about our HVAC system in our condo. I n…
Pina T.
Chad, no one should have to endure a summer without AC, so we strive to be there as quickly as possible! We want you to feel more knowledgeable about your HVAC system after a visit from us. Thank you for trusting us to complete the job correctly. If you need anything else, we wou…
Sonja C.
I reached out to this company for a quote on residential air installation. The representative asked about my location and then informed me that they charge for providing a quote because 'it costs the technician gas to come out.' While I can't confirm it, I suspect she indicated t…
Pina T.
Thank you for your feedback; this will assist us in enhancing our customer service. We inquire about your location to dispatch the nearest service technician to you, and not for any other reason.
Erin V.
We had a fantastic experience with Scott from KNOW today. We called this morning regarding our heating issues, and they sent someone out by 11 AM. My husband and I purchased our house in April, so this is our first winter here. When Scott arrived, he quickly identified the proble…
Pina T.
Erin, thank you so much for your kind words; we appreciate your feedback on the service we provide. We are indeed lucky to have a technician like Scott! Thank you once again.
Liz L.
Our 33-year-old furnace finally failed. We compared several companies and called Atlas Butler. The repair technician who arrived within an hour (I apologize for not getting your name!) was incredible. He assessed the situation and quickly identified the problem.
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.