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Specialties include Top Gun Heating & Air, LLC is a family-owned HVAC company based in Keller, TX and serving the Dallas-Fort Worth metropolitan area. We specialize in heating and cooling solutions, offering expert air conditioning repair, furnace services, heat pump installations, air duct cleaning services, ductless…
Brad N.
TopGun and their new merged collaboration partners called Wednesday to make good after Monday's systematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system comp…
Judy C.
Used to LOVE Top Gun, but we've had nothing but issues since they were bought by Willard late last year. We had no idea about the change because their website, trucks, technicians' attire and phone calls had continued to reflect Top Gun until the past few months we've been dealin…
Amber B.
Top Gun was such a great company, but they sold to a company named Willards who has completely destroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but…
Paul N.
they sold out to willard and willard came for service call and tech wastotaly clueless about anything
Jonathan R.
Thank you Paul, really appreciate this. We will always guarantee our customers satisfaction. Thank you for your trust and recommendation
Ellen M.
Highly recommend.Top Gun immediately contacted me to set up an appointment. This was at 10am on a Friday in late July. The owner came out that evening to diagnose the problem. Parts were ordered.Monday I get a call from Allie explaining how long it would take to get the parts fro…
Allan B.
I just had a great experience with Top Gun - we had AC failures and we needed two heat pumps ASAP. Scott was great and worked with our limited budget until we settled on two high SEER units that qualify for the fed tax credit. Their communication appears to be above average, and…
Jonathan R.
Thank you Allen! It was our pleasure, there is nothing more satisfying than a job done well, except to hear it from a customer who appreciates the hard work our guys do. I have passed this on to our crews. We’re blessed to have this team especially knowing it makes the difference…
Justin P.
Top Gun repair was very responsive. They immediately responded to my inquiry on Yelp and I used their website to schedule a appraisal of the issue. The website scheduling software was very well done and made it super simple to explain my issue and find a good time for them to com…
Brad H.
Service response was timely. Technician was very informative and empathized with our situation. The administration of the whole process was throughly handled and expectations were managed.
Robert Z.
Jon is a lifesaver! Our AC went out late in the evening, and I was bracing for a miserable night. Jon came to the rescue, arriving at 11 PM with a professional and friendly attitude. He diagnosed the issue--a blown capacitor--in minutes. He gave me a clear, honest breakdown of my…
Jonathan R.
Thanks Le! Glad we could be there for you! Thank you for this review as promised! Really appreciate your feedback, and glad it was a fast and simple fix
Dean N.
Wanted to share the Top Gun experience. I choose them after reading several reviews. Called at 4pm and I had tech at my door within 2 hours. Met Jorge and was overly please. This young man was highly professional. Polite, respectful and very knowledgeable and even cleaned up his…
Craig M.
Had another great experience today with Legacy Plumbing. Johnny carefully looked over the work we needed and offered excellent options on how best to approach the job, which included cost-savings by bundling the toilet tank rebuild…
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.