Super Cool

From beginning to end, it was an amazing experience!! Everyone is incredibly kind, professional, and knowledgeable, showing up as scheduled with excellent communication. The technician addressed all my inquiries as if he had all the time in the world (on a Friday afternoon), the…

I highly endorse this company. They came out today and replaced both the indoor and outdoor AC units. It was quite a challenge since they had to drill through drywall to run a 220V line from the breaker room. Despite these difficulties, they managed to complete the job in a very…

10 out of 10! After my AC failed during one of the hottest days of the month, I initially called a well-known company for assistance. Their recommendation was to replace my entire unit. The aggressive sales tactics and outrageous pricing prompted me to seek other alternatives. Fo…

Bill ..

Our store manager, Angelina, praised your technician and was particularly impressed with his thoroughness and his ability to make everything easy to understand. He showed the team what to monitor until he could perform a more permanent repair with the appropriate parts. This is t…

I had them come out for the second time. They were here last year to fix a recall issue, and this year (2023) I had a leak that they resolved. I had the pleasure of meeting two technicians who are well-trained and knowledgeable, eager to solve your problem, make recommendations,…

My Goodman heating unit had a recalled part, and I chose Super Cool to replace it. Jake, the technician from Super Cool, arrived at my residence on time. Before starting the job, he asked if I had any questions, explained what he was going to do, and how long it would take. He wa…

I was referred to Super Cool for an AC issue at my property in Charlotte. The entire experience was highly professional. They arrived as scheduled and set and managed my expectations perfectly. Outstanding service and value!

Steve from this company came out last week after a thunderstorm caused some issues with our system. Scheduling an appointment was straightforward, Steve arrived on time, and he was both personable and professional. He was patient when I asked questions...

Shawn and his team did an excellent job with our HVAC system. We returned home late one night to find our house temperature exceeding 80 degrees. We called Trident Mechanical, and Shawn responded promptly. He had us back up and running in no time. If you're...

These guys are fantastic! The service agent guided me through every detail of my repair and responded within 24 hours. They resolved my issues and offered a great price. Very friendly and professional; THIS IS A FAMILY-OWNED COMPANY.

A family member recommended Total Heating and Cooling to me after they had an amazing experience...