Our specialties include providing honest and affordable Step-By-Step same day service. Contact us today at (725)205-5913; we are here to assist you!
Services Offered
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Reviews
Randolf R.
Eric and the Step By Step team were outstanding!!! Their prompt response, extensive knowledge, and genuine concern made a significant difference for my family. I truly believed we had exhausted all options, but Eric persisted. He and the entire Step By Step team did everything po…
Eric J.
Business Owner
Hi Randolf, thank you for taking the time to provide this feedback. We’re delighted that our team could resolve the issue and get your AC functioning again, especially with children in the house. We will certainly share your comments with the crew. We value your recommendation an…
Michelle A.
We had just moved into our new home less than a week ago when the AC unit upstairs stopped working. Senior Technician Antonio had fixed the downstairs AC unit about a month before we closed, and he arrived within 30 minutes of our call. Antonio was quick to identify the problems…
Eric J.
Business Owner
Hi Michelle, thank you very much for your fantastic review!!! We appreciate your feedback and are thrilled that we could get your upstairs AC working again right after your move. Responding promptly, troubleshooting effectively, and returning the next morning to finish the work i…
Craig O.
I highly endorse Step by Step Air Conditioning - their honest service saved us a significant amount of money. My parents received a quote of nearly $3,000 from another company for an "apparent zone issue" with their A/C. They decided to postpone it until they returned from vacati…
Eric J.
Business Owner
Hi Craig, thank you very much for your fantastic review!!! This is the outcome we strive to achieve. We’re pleased we could respond quickly, guide you through the checks, and confirm the system was functioning properly. Thank you for acknowledging our honest and transparent appro…
Jason B.
If you are in search of an HVAC technician who truly understands the trade and treats customers with integrity, look no further than Eric at Step by Step Air Conditioning. We initially met Eric when he was with another company, and his quality of work made such an impression that…
Eric J.
Business Owner
Hi Jason, thank you very much for your fantastic review!!! This means a lot to us. We’re glad the work has earned your trust over the years, and that the capacitor replacement was handled in a straightforward, efficient manner at a fair price. Please let us know if you need any h…
Rose M.
Outstanding service from this company. The technician, Antonio, is very helpful and professional. They arrived at my location promptly and repaired my A/C. Eric is the owner, and they are incredibly nice. Job well done. Highly recommended.
Eric J.
Business Owner
Hi Rose, thank you very much for your wonderful review and for your kind words about our fantastic staff! We are delighted to hear we could provide the exceptional customer service you deserve. Please let us know if you need any heating or air conditioning service in the future.…
Whitney G.
Our air conditioner capacitor failed, and within an hour of calling, they arrived, diagnosed, and fixed the issue. Antonio is the BEST!
Eric J.
Business Owner
Hi Whitney, thank you so much for the wonderful 5-star review!!!! We are thrilled to hear Antonio was able to assist you by getting your air conditioner back up and running promptly! Please let us know if you need our Step By Step service in the future. Warm Blessings.
Jazmin G.
10 stars! Eric is incredibly quick to respond to a late-night AC issue and arranged for Antonio to come out first thing in the morning. They are punctual, honest, and very transparent. Senior Technician Antonio is knowledgeable and patient, waiting for my freon to thaw before pro…
Eric J.
Business Owner
Hi Jazmin, thank you for your review. We’re glad we could respond swiftly to your late-night AC problem and have someone out first thing in the morning. Being punctual, transparent, and patient as we address concerns is crucial to us. We appreciate your recommendation and your ki…
Drew J.
Simply the best!!! Highly recommend.. I called at 4 PM on a Monday and received an immediate response within 5 minutes... My AC was fixed in less than an hour!
Eric J.
Business Owner
Hi Drew, thank you for the wonderful review!! We’re pleased we could respond quickly to your 4:00 PM call and have your AC repaired in under an hour. We appreciate your recommendation, and it means a great deal to our team. Please let us know if you need our Step By Step service…
John D.
I had a fantastic experience with Step By Step. An honest company that will be upfront with you about the actual issue, no matter how minor it may be. I only had a small problem at my two-bedroom residential condo. Eric was very direct with me and quickly resolved the issue. He a…
Eric J.
Business Owner
Hi John, thank you for the wonderful review!! We strive to be transparent, even about minor issues. We're glad the fix was completed swiftly and that the information about low Freon helped keep things running smoothly at a fair price. Please let us know if you need any heating or…
Lisa C.
I had an excellent experience with Eric. He arrived in less than an hour after my call, and after I explained the problem over the phone, he already knew exactly what needed to be done. Communication was superb from start to finish -- their texting system sent appointment reminde…
Eric J.
Business Owner
Hi Lisa, thank you so much for your wonderful review!! Our goal is to provide the best customer experience everyone deserves from start to finish every single time. Please let us know if you need our Step By Step service in the future. Warm Blessings.
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Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.
