Alpha Air is a comprehensive air conditioning and heating service provider. If you need assistance with repairing, replacing, or maintaining your HVAC system, reach out to us today. We guarantee that all AC repair work is fully backed, and our skilled HVAC technicians are well-trained in AC repair, installation, and ma…
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Reviews
Willie N.
I want to extend a big thank you to technician Artur for the fantastic service he delivered! Our air conditioning system failed late at night, and Artur arrived to assist us in under an hour. He quickly identified the issue, got straight to work, and had our AC functioning again…
Artur A.
Business Owner
Thank you very much, Willie! We truly value your kind words and recommendation. We’re delighted that Artur was able to restore your AC quickly and keep your home cool. Thank you for choosing Alpha Air!
Eva B.
Regrettably, I now believe the negative reviews about Alpha Air are likely accurate. Five years ago, this company was excellent at communication, thanks to Terry, their front office representative. After her departure, getting someone to answer the phone or respond to voicemail m…
Artur A.
Business Owner
Hi Eva, we sincerely apologize for the frustration you experienced, especially on such a hot day. We want to clarify that, unfortunately, we did not receive a voicemail from you. We always strive to return every message we receive and would have certainly called you back. We trul…
Susan C.
As a new customer of Alpha Air, I am extremely pleased with the outstanding service provided by Arthur (the owner). He arrived on time as promised! He was efficient, professional, patient, and very thorough! He went above and beyond the required services—adjusting and fixing issu…
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Ron Y.
Alpha Air replaced my entire heating and air conditioning system. Arthur arrived on time with his team to remove the old system and install the new one. Once the installation was finished, the crew cleaned up and ensured everything was functioning correctly. Arthur did an excelle…
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Steve T.
It seems that Alpha Air is either under new management or the owner has neglected customer service in favor of greater profitability. Although my initial impressions of Alpha Air were quite positive after a complete system upgrade, their customer service over the past two years h…
Artur A.
Business Owner
We sincerely apologize for your recent experience and appreciate you taking the time to share your concerns. What you described does not represent the level of professionalism and customer service we aim to provide at Alpha Air. We understand your frustration regarding both the s…
Sean D.
We were lucky to come across Arthur from Alpha Air. He did an outstanding job replacing our air conditioner and furnace. His crew worked diligently to install both units and left no debris behind! Arthur provided the best estimate we found to help us prepare for another hot summe…
Artur A.
Business Owner
Thank you, Sean, for your business and your trust! It was a pleasure working with you!
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Leslie H.
I faced an AC emergency one morning last week. Living in Las Vegas, where reliable air conditioning is essential during the hot months, I contacted Alpha Air, and the owner came to my house the same day! He quickly diagnosed the issue (the damper in the attic wasn't opening) and…
Artur A.
Business Owner
Thank you so much for your thoughtful review, Leslie! We truly appreciate you taking the time to share your experience. We’re glad we could respond quickly, diagnose the issue with your attic damper, and get your AC back up and running the same day. In the Las Vegas heat, we unde…
Robert L.
They did a great job, and when the fan part needed replacement a month later, they replaced it at no cost.
Artur A.
Business Owner
Thank you, Robert! We truly appreciate your kind words and are glad we could resolve the issue for you. Customer satisfaction is our top priority, and we’re always here if you need anything in the future.
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Vicki W.
I contacted Alpha Air because they were the company that installed my HVAC system seven years ago, and I was very pleased with that experience. Now, my A/C required repairs as it had completely stopped working. They came out during regular business hours the following day, and al…
Daniel V.
I was disappointed after scheduling a general service and inquiring about what it would include. I was told it would be a general check-up, cleaning of the drains and outside unit, and a few other tasks. The technician arrived, took pictures of everything, and informed me that no…
Artur A.
Business Owner
Hi Daniel, we communicated that we would be performing maintenance on the furnace, which is located in the attic, and we did that. The drain line cleaning and condenser unit cleaning are part of the air conditioning maintenance, which occurs in spring. I took pictures of everythi…
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Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.