ProZone Air Conditioning and Heating Repair Las Vegas

Melissa G.

My air conditioning unit failed at 5 PM on a Saturday. The previous company I had been using informed me they couldn't send someone until the next morning. I certainly didn't want to endure a hot night (thankfully, I have no pets or children at home). So, I turned to Yelp and fou…

Ryan E.

Business Owner

Thank you very much for sharing your experience! We're delighted that Diego, Ray, and the installation team were able to assist you during such a stressful time and make it more manageable. We truly appreciate your trust and recommendation, and we’re thrilled that you’re enjoying…

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Angel M.

I initially contacted Pro Zone. They sent someone out, charged me $69, and informed me that my compressor was malfunctioning and the evaporator coil was deteriorated. They suggested a complete system replacement costing up to $30,000. Then I reached out to Super Service. They arr…

Mary W.

After purchasing a new home, we found that the AC was not cooling, so we requested an estimate. They visited and informed us that the unit was from 2009 and required several parts, which we suspected. They managed to fix it on the spot. The technician was efficient and friendly.…

Ryan E.

Business Owner

Thank you for sharing your experience! We’re pleased that our technician could restore your AC's cooling the same day and took the time to explain everything clearly. We truly appreciate you choosing Lee’s and are glad we could assist!

I called because my AC was not working, and my home warranty wouldn't cover it. The operator mentioned they would charge me the higher warranty rate, even though they weren't contracted with the warranty provider. I questioned why they would charge the higher rate when I wasn't u…

They offered a free evaluation, which was assigned to a company operating under a different name (Lees). The technician from Lees arrived. Before he climbed the ladder, I provided him with a capacitor to use in case a capacitor failure was the reason for the AC malfunction. He ca…

Guy E.

They used to operate under the name Lees Plumbing about a year ago when they visited my home. They were supposed to clean the blower and install a UV light for my heating unit. Recently, my son checked the attic and reported that there is no UV light. They charged me $2000. You r…

Ryan E.

Business Owner

Thank you for your kind words! We’re excited to hear that Juan delivered exceptional service and clear communication. We’ll make sure to share your feedback with him. We appreciate your support and look forward to assisting you again in the future!

Eli T.

I received a call from a kind gentleman named Brian, the owner, a few days after my visit/review, and he was sincerely concerned about the service I received. After I recounted the events from the service day, he informed me that the technician who had come to my home was no long…

We found out that our AC stopped functioning yesterday late in the afternoon. I sent a message and received a prompt response. My AC was operational again in less than 24 hours. Diego, the technician, was very polite and explained everything thoroughly. I feel I received prompt a…

Ryan E.

Business Owner

Thank you very much for your kind review! We're pleased that Diego was able to restore your AC quickly while providing friendly and honest service. We genuinely appreciate your recommendation and are always here when you need us!

Karla A.

Just a heads up: Prozone has recently partnered with Lee's Air, Plumbing, and Heating. I had Arturo from Lee's come out to perform a tune-up, and he provided excellent service along with detailed recommendations. I would use them again for my AC needs.

Ryan E.

Business Owner

Thank you for your feedback! We’re glad Arturo delivered excellent service and helpful recommendations during your tune-up. We appreciate your support and look forward to assisting with your AC needs in the future!