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Pride Mechanical Heating and Cooling, situated in Chesapeake, specializes in residential services, steering clear of commercial work. This business is locally owned and operated by Stephen and Nancy Keeter, boasting over 30 years of expertise. We are dedicated to fulfilling all your residential heating and cooling requ…
Ty M.
I had a fantastic experience with Pride tonight. While I was away, our house sitter informed me that the AC was malfunctioning. I reached out to Pride, and they dispatched a technician within 30 minutes. Our hero was Kash, who called me while en route and kept me updated througho…
Nancy K.
Thank you, Ty, for taking the time to share such a positive review. I believe it was Travis who assisted you that day. We appreciate your business and love the positivity!
Ed C.
Honestly, this was one of the fastest and most enjoyable home service calls I've ever experienced. My AC failed on Saturday, and I left a message on Pride Mechanical's non-emergency voicemail on Sunday. They called me first thing Monday morning, and we arranged an appointment tha…
Nancy K.
Thank you very much! I appreciate the wonderful feedback about our service. I've shared it with the staff. We're glad to have you!
Liquid M.
The company promptly returned my call early in the morning. The repair technicians who came out were friendly and thorough in their diagnostics and repairs. They ensured my Freon pressure was adequate and reinsulated old wiring. Communication was excellent, and the service price…
Nancy K.
Thank you for taking the time to review our small business. We truly value your feedback. I'm pleased to know we met your HVAC needs. I've shared this with the staff.
Rich A.
This year, I decided to try Pride Mechanical Heating and A/C for my maintenance services. The staff who scheduled my appointment were extremely considerate and helpful. It was a very pleasant experience driven by customer service. This local family business truly understands the…
Nancy K.
Thank you, Rich! I love this review about us! I've shared it with the staff. We are committed to remaining a small family business with our top priority being customer service!
Brenda W.
I had an excellent experience with Pride Mechanical today. The technician arrived during the scheduled time slot. Lucky for me, Stephen, the owner, was the one who came. He assessed the situation, identified the problem, and fixed it for just under $200. Just the week before, ano…
Nancy K.
Thank you, Brenda, for taking the time to provide such a fantastic review. I'm delighted to know we met your expectations.
Rachel A.
Our AC stopped working yesterday, and we managed to get scheduled for a diagnostic and hopefully a repair today. When I called to schedule, Ms. Debbie was sure to remind me of all the tips to keep cool in the home. Today, we were fortunate to have Steve arrive early within our se…
Nancy K.
Thank you, Rachel, for taking the time to leave this wonderful review. I've shared it with my staff, and we truly appreciate you.
Alicia Y.
I chose this business based on their Yelp reviews, which are almost unbelievably high. I crossed my fingers and hoped for the best, and I must say, those reviews were completely justified. I have an older a/c that is barely functioning. Not once did anyone push me to buy a new on…
Nancy K.
Alicia, thank you so much for your kind words; we truly appreciate it. I've shared this with my staff, and I'm so glad you're satisfied! Have a wonderful summer.
Christopher S.
Five-star service from Pride Mechanical. They evaluated my system, located the necessary part, and completed the repair all within a two-hour timeframe. Not only were they quick, but they also saved me a significant amount of money—charging just $500 for a job I was previously qu…
Nancy K.
Thank you so much for taking the time to review our company. I've shared this with the staff. We're happy to have you as a customer.
Shannon I.
They were outstanding throughout the entire process of replacing our AC unit at our home, from the initial estimate to the completion of the repair. It was nothing but a positive experience. I truly appreciate the time and effort they invested to ensure everything was correct, in…
Nancy K.
Thank you so much, Shannon, for this wonderful review of our company. I love seeing satisfied customers! I'll share this with my staff. We're glad to have you as a customer.
Miguel J.
Exceptional customer service. I have a dual AC system, and the downstairs unit stopped working on Friday. I called, and they came out the next day. The technician, Isom, was very friendly and knowledgeable. He explored every option to try and save the unit, but ultimately it need…
Nancy K.
Thank you, Miguel, for taking the time to write this review. We have a fantastic team, and I'm thrilled Isom was able to assist you. Thanks for being a great customer.
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.