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Specialties include Call Mr. Comfort Today! As a family-owned and operated business, Mr. Comfort Heating & Cooling has been serving the Hampton Roads region of Virginia for over 50 years. We are equipped to tackle even the most challenging heating and air conditioning tasks. Whether your needs are residential or commer…
Michelle D.
I required a new HVAC system to meet the requirements of an inspection report for a home closing. They completed the job on time without any issues and even sent photos. I am very pleased. Their pricing was about $1,000 to $2,000 lower than other HVAC professionals I received est…
Sara G.
Awful service. I had dampers installed in my home AC system. A week later, the heater stopped working, and the technician informed me that their initial technician had installed it incorrectly, disconnecting my heating system, which he said could have led to a fire if I hadn't ca…
Mike W.
This review is completely false, misleading, and untrue. 1) You spoke with our office, which clearly explained that you have uninsulated ductwork between your floors, which can't be seen unless ceilings are opened. We did not construct your home, so we can't know that. 2) At no p…
Ann R.
I was informed over a year ago by one of their former employees that they had been acquired by a larger corporation. However, I have discovered that this is not the case. They installed a system in Lands End in 2016, and I am now having them replace that system. Ann Rowan
Mike W.
We acknowledge your concerns and apologize for any confusion. We have been owned by the same family for over 50 years. You have consistently expressed dissatisfaction regardless of our efforts. We do charge a diagnostic fee for service calls. It is unreasonable to expect a servic…
Josh S.
Aaron (spelling) visited my home today to provide a quote for a new HVAC installation. He arrived an hour ahead of the scheduled time (after confirming that this would be acceptable). This individual genuinely had my best interests in mind. I mentioned that I was comparing option…
Bonnie O.
Chris came out at my request to assess my HVAC system for replacement, as a previous company had informed me that my current system was beyond repair. He asked the right questions and evaluated the old system. Upon his assessment, he discovered that the system was not dead; it me…
Dan C.
Exercise caution with Mr. Comfort Heating & Cooling. Two years ago, they installed a new natural gas forced-air furnace in my home. Recently, the system ceased functioning. When I contacted them for assistance, they charged me $89 for a service call. After inspecting the system,…
Mike W.
Please be honest and transparent in your review of us. 1) You neglected to mention that you have a 90%+ gas furnace, which is how your waterfront home was constructed, leading to your drain line freezing in extreme temperatures. 2) You have not experienced this issue or any probl…
Raymond J.
The technician, Alfredo, came out and conducted a comprehensive inspection of my furnace. He was very professional, and I look forward to having him maintain my air conditioner in the spring.
Jenkem J.
I highly recommend them. They are efficient and incredibly helpful. I even learned a few things from the technician. Thank you, Mr. Comfort Heating & Cooling!
Robert W.
A+ for the replacement of a fan coil blower motor, which quickly restored my AC functionality. The price was 50% less than another company's estimate (the other company was not offering fair prices). Chris, my technician, was prompt, knowledgeable, and swiftly resolved a fit issu…
Jonathan B.
They were knowledgeable and easy to work with, providing excellent service at a fair price. They helped me keep my old system operational to save money for as long as possible and then offered me a good deal on installing a completely new system when the time came.
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.