NYC Sewer and Drain Pro Solutions

Max D.

Justin arrived within an hour and had reasonable rates. We have utilized his services multiple times and have recommended him to other homeowners facing drain issues.

Ted W.

During Tropical Storm Henri, our sewer line completely failed, causing water to back up into the basement. I began searching for someone to help us. One estimate was outrageously high—taking advantage of our predicament. However, when I contacted NYC Sewer and Drain Pro's, I rece…

Heather Z.

They responded promptly on a weekend, even for a non-emergency situation. They were very knowledgeable about our shower faucet leak and explained the repair process as they worked. They consulted with us, procured the replacement parts, and completed the job all in one day. Their…

Michael D.

I encountered a sewer blockage and requested a quote. Not only was the estimate accurate, but they also came to my residence immediately late on a Friday night. They were super friendly and efficient! I highly recommend them!

Elaisha S.

Great service but poor billing practices. They promised to send me an email for payment but failed to do so. I received a call accusing me of non-payment. I calmly explained that I hadn't received the bill, and they said they would resend it. They didn't. I reached out via phone…

Justin F.

Business Owner

Hello Elaisha, We understand your frustration. It is important to us that our customers are completely satisfied, and we would like to take this opportunity to apologize for the confusion. We did not intend to convey our concerns about the payment in an accusatory manner, and we…

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Incredibly friendly and efficient. They resolved my drain issue in under 30 minutes. Their pricing was significantly more reasonable compared to competitors.

Justin F.

Business Owner

Annabelle, thank you for the fantastic review and for taking the time to provide your feedback to NYC Sewer and Drain Pros. Our top priority is customer service, and we are thrilled that we met that expectation!

I work in government dealing with County buildings and permits. I prioritize quality work, excellent customer service, fair pricing, and positive outcomes. This company is my "go to". I have been so impressed with their operations that I recommend them without hesitation, which I…

The technicians were very professional and informative. They provided an estimate based on my description and arrived on time. I would definitely recommend them.

Justin F.

Business Owner

Thank you for the wonderful review and for taking the time to share your feedback with NYC Sewer and Drain Pros. Our priority is customer service, and we are ecstatic that we met that mark!

I recently had service performed on my sewage line after having it serviced just a few days prior. The service was carried out promptly and efficiently. They worked carefully to avoid causing any damage to my property. They also replaced the caps on both sewage lines, which had b…