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Our specialties include Jim S.'s 5-Star Review on Yelp: "Frankie and his team are arguably among the finest HVAC providers in the Raleigh region. They are quick to respond, fair, and trustworthy. I've tried other services in the area, including some larger companies, and none measure up to IcyHot!" Why Opt for Icy Hot…
Hanny S.
Expertise (20 Years of Experience | No "guesswork" | Comprehensive & Precise Diagnosis | Measure Twice, Cut Once), Integrity (Their Word is their Bond), Exceptional Responsiveness (Out of this world), Dedication to Customer Satisfaction, and Fair Pricing. Peace of Mind. On hot da…
Jen F.
If you're looking to be upsold on unnecessary services and overcharged without addressing your AC's real issue, then hire this company. I regret choosing them last week to diagnose and fix my AC system, which was cooling adequately but occasionally shutting off. Rather than condu…
Frank A.
Hi Jen, we are sorry to hear that you were disappointed with your experience. We responded to your emergency service request the same day and did not charge an after-hours fee. Our technician stayed until around 6:30 p.m. to diagnose your system, explain his findings, and review…
Peter M.
Icy Hot was the only company that responded to my inquiries and had the capability to resolve my HVAC issue. They were quick, friendly, and provided me with outstanding customer service. Thanks to Frankie and his team, my HVAC problem was fixed at a reasonable price.
Frank A.
Peter, we truly appreciate your kind words! Promptness and efficiently solving HVAC issues is our top priority. We’re glad we could assist you, and we’re always here if you need us again. Thank you for choosing Icy Hot!
Rob A.
I utilized Icy Hot a week ago. In my view, their prices are excessively high. They charged me $444 to identify what they claimed was a short. It amounted to about an hour of work (perhaps a few minutes more, but not significantly) and no parts were involved. I will not be using t…
Frank A.
Dear Rob, Thank you for sharing your feedback. We appreciate all comments as they help us improve our services. We apologize if you felt our pricing was not in line with your expectations. Our aim is always to provide transparent and competitive pricing while delivering high-qual…
Petrus D.
Extremely responsive, consultative, and practical regarding options to repair or replace our unit. We opted for replacement. Thorough job, good communication.
Frank A.
Your feedback and kind review are greatly appreciated. Thank you for publicly sharing your experience with us. We are delighted to know that you are satisfied with the services we provided.
Jim S.
Frankie and his team are likely among the top HVAC providers in the Raleigh area. They are quick to respond, fair, and honest. I have tried other services in the area, including some larger firms, and none can compare to IcyHot!
Marjorie L.
I have been a customer for a decade. They are consistently responsive and have maintained my system in excellent condition. I have also recommended them to my neighbors.
Susan N.
Excellent service. The team was professional. Had to replace a part that was reasonably priced.
Chip R.
In summary: Icy Hot Heating and Air Conditioning has consistently met my HVAC needs and concerns. In my recent requirement to replace my HVAC unit, it was managed professionally and swiftly. Quality results... I recommend them for addressing heating and A/C issues. The Details: W…
Sharon B.
We have relied on Frankie for all our heating and A/C needs for the past six years. Throughout that time, our aging system has faced several issues. Whenever we call, Frankie is very responsive and has restored it at a reasonable cost. We trust that Frankie and his technicians (u…
Frank A.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our HVAC services. Providing top-notch service and ensuring customer satisfaction are our top priorities. If you ever need assistance in the future, don't hesitate to reach out.…
Payton R.
Professional, fair, and delivered quality work. Highly recommend. I'm an investor who manages about 2-3 roofs each month. Halo has earned my future business.
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.