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HVAC & Appliance Repair Guys specializes in providing a wide range of services including heating, cooling, plumbing, electrical, and appliance repairs throughout the Portland Metro area, which encompasses Vancouver, WA. Our licensed professionals handle the repair, installation, and maintenance of furnaces, air conditi…
Chloe H.
They did an excellent and efficient job! I was able to schedule them for the next morning after my dad may have gone a bit too far with the sink replacement, and they managed to resolve the leak.
Chris D.
Thank you, Chloe! Sink projects can sometimes become more complicated than anticipated—we’re pleased we could come out the next morning and fix that leak. We appreciate you taking the time to share your experience!
Debbie W.
Bill the plumber just came to fix our jacuzzi tub faucets, which were difficult to turn off. The old faucets were stripped and misaligned. Another company (MP Plumbing) had come twice and claimed a major (expensive) repair was necessary and that access was a problem. Bill arrived…
Chris D.
Thank you, Debbie, for placing your trust in us once more! We’re delighted that Bill found a straightforward solution for your tub faucets and assisted you in selecting the replacements. It’s wonderful to hear that his attentiveness and follow-through made the process smoother. E…
Michelle Pearl G.
We own a set of Samsung washer/dryers, and the dryer has been breaking down one part at a time. In 2023, these guys came out the next day to diagnose our malfunctioning dryer. The motor had completely failed, and they quickly ordered the part and installed it. Fast forward to now…
Chris D.
Thank you, Michelle, for trusting us once more and for your thoughtful review! We’re pleased we could accommodate your schedule and get your dryer heating again swiftly. And no need to apologize for the laundry room—we understand that life can get busy! We’re always here to help,…
Liz R.
The owner of the company, Dan, reached out to me after I posted my review. He was very professional and understanding regarding my concerns and offered a very generous resolution. A new technician, Ivan, was sent to fix our dryer. He was very friendly, personable, and efficient.…
Chris D.
Thank you for your feedback—we’re sorry to hear about your previous experience. That’s certainly not the standard of service we strive for. Arriving outside the agreed time frame without proper coordination, limited communication during the visit, and failing to follow up with th…
Bernard G.
I had a leak in my kitchen sink, and they were very responsive, able to come out quickly and resolve the issue efficiently. The cost was about what I expected, and Bill, our repair technician, was very kind. I would recommend them!
C C.
Bill, your plumber, was excellent with his quick and prompt arrival. It worked out perfectly for me; I called, and within two hours, Bill was here. Thank you!
Chris D.
Thank you so much for this wonderful review. We truly appreciate your continued trust over the years and across multiple properties. Being reliable, transparent, and solutions-focused is exactly what we strive for, and it means a lot to hear that reflected in your experience. Tha…
Rose M.
I submitted a service request through Yelp, and HVAC & Appliance Repair Guys contacted me right away. I scheduled an appointment for them to arrive today between 12 and 2 pm. They never showed up, and I received no notification. I can't give any stars since they were a no-show.
Chris D.
Rose, we’re sorry you were left waiting without a visit or an update. Your time is valuable, and you deserved clear communication regarding your appointment. Please send us a private Yelp message with your booking details so we can investigate what happened and address this with…
Patty K.
I once again used HVAC & Appliance Repair to assist with my 20+ year old system. As I sit here comfortably cool during these last few days of 90-degree weather, I feel a sense of gratitude towards this company. Honest, reliable, communicative, and professional—this is the company…
Chris D.
Thank you so much, Patty, for taking the time to share such a detailed and thoughtful review! We’re delighted to hear that your experience with us—from scheduling to repair—was smooth and professional. Alex will be thrilled to know you appreciated his honest and efficient work. W…
Michelle R.
My AC went out on Monday evening, and I messaged multiple companies on Yelp. This wonderful company responded IMMEDIATELY. I was contacted the next day and given a same-day appointment. The company communicated very well regarding the technician's arrival time and were incredibly…
Chris D.
Thank you so much, Michelle, for your fantastic review! We're thrilled to hear that our team was able to respond quickly and provide same-day service—especially with the hot weather on the horizon. It’s great to know that Alex was able to swiftly diagnose and resolve the issue, g…
Jenn H.
The service was excellent! Quick and efficient! Good pricing and a friendly technician! However, the office staff seemed indifferent to my satisfaction with the service and were not helpful in providing me with a receipt for my payment, which is a bit concerning.
Chris D.
Thank you, Jenn! We’re delighted you were pleased with the repair, pricing, and your technician. We apologize if our office response felt dismissive and that obtaining your receipt was challenging. You should feel supported after the service as well. Please send us a private Yelp…
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.