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Specialties include Prime Heating and Cooling LLC offers heating, furnace, cooling, and a variety of HVAC services to the Tri-County Area of Oregon and its neighboring communities. Founded in 2020. Prime Heating & Cooling was established in 2020 with a clear mission: to deliver reliable HVAC services with a personal,…
Mark R.
I wish I could give more than 5 stars! The service was simply outstanding. They responded quickly to my inquiry, and it turned out that Sufian was just about 10 minutes away, so he arrived promptly and got right to work. He quickly diagnosed and resolved the issue with our AC dra…
Sufian K.
Thank you, Mark, for your wonderful feedback. We truly value your business!
Forrest C.
Prime Heating and Cooling was quick to respond when I requested a quote for replacing my furnace and AC. They never pressured me to make an upgrade and provided me with three options to choose from, all of which were significantly less expensive than their competitors. They even…
Derrick T.
Fantastic communication! They fixed our heater with a minor adjustment and resolved the AC issue in just an hour. They also offered us tips on how to optimize and maintain the system. Plus, they were very friendly with our dogs.
Greg W.
Excellent work, quick installation, and the price was exactly as quoted. The initial meeting was informative, with everything clearly explained, and they handled the rebates effectively.
Sufian K.
Thank you so much, Greg, for your kind words! We genuinely appreciate your feedback and are delighted that you had a positive experience with Prime Heating & Cooling. It was a pleasure to serve you!
Kim M.
Prime Heating and Cooling is the best furnace and AC company we've ever worked with. This review is unsolicited. Prime has been servicing our furnace and AC for approximately three years, and every visit has been professional and effective. Recently, we were worried about an unus…
Gerald R.
Sufian from Prime provided outstanding service! He even tried to help me troubleshoot the problem over the phone, which was very generous of him. He is a man of his word. He scheduled my repair, and although two of his technicians called in sick on the day of my repair, he person…
Sufian K.
Thank you, Gerald, for your feedback; we truly appreciate your business!
Stephen S.
I had a bathroom exhaust fan installation done. The initial appointment had to be rescheduled, which was fine; however, there was a misunderstanding regarding my request. They quoted me for an exact replacement, which was clearly not what I asked for. The new quote was more than…
Wally J.
Prime Heating and Cooling replaced my furnace two years ago, and they did an excellent job at a very competitive price. I highly recommend them to anyone looking to replace their heating or cooling system.
Jaime P.
Awful customer service. They left my tenant without heat and claimed I never asked for space heaters. I understand it's Friday, and people want to leave, but one would assume anyone would want space heaters when it's 40 degrees outside. I was redirected to the after-hours call ce…
Sufian K.
Hi Jaime, I apologize for your negative experience with our after-hours team. Upon further investigation, it appears that the last communication we received during business hours on Friday from your office was that they would call back to inform us if the tenant wanted us to retu…
MJ A.
Scheduling appointments is straightforward, and our service technician has always been honest and fair with the work he has done on our home. Prime continues to be our go-to for all our HVAC requirements.
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.