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Our specialties encompass the installation and servicing of heating and cooling systems. Founded in 1997, Universal was established by a trio of mechanical engineers and a marketing professional to address a gap in the heating and air conditioning sector, specifically the need for genuine customer service. Many indivi…
Joe H.
Last night, my AC unit completely failed, and I reached out to the owner, Tom, at 8pm. To my surprise, he answered the call. He was able to come out the following day and resolve the issue. What truly impressed me was Tom's thoroughness and honesty regarding the work. He clearly…
Tom W.
Thank you for your kind feedback. I'm pleased the repair was straightforward and that I could get you back up and running today.
Colleen M.
Absolutely outstanding! He quickly assessed our issue and resolved it on the spot. Tom did not attempt to upsell us; he was very professional and pleasant. Tom has gained a lifelong customer!
Tom W.
Thank you, Colleen. I'm glad I could assist you promptly. Enjoy your summer!
Philly T.
I required a repair for my AC during the heatwave. The response time to my message, the assessment of the problem, and the resolution was impressively swift, which I truly appreciate. I have nothing but positive remarks about them! Highly recommend!
Tom W.
Thank you very much for your kind words. Have a fantastic summer!
Richard M.
I have been a loyal customer for over 22 years and have consistently received outstanding customer service, along with a deep understanding of the intricate workings of central air and heating systems. If you're looking to build a relationship with a true HVAC professional who of…
Quinn D.
I recently had a wonderful experience with Universal Heating and Air. We discovered them after almost being deceived into purchasing a completely new air conditioning unit by Len the Plumber Heating and Air. Instead of being taken advantage of, we contacted Tom at Universal. He w…
K P.
It’s quite rare to receive support from an HVAC company that leaves you looking forward to future projects, but Tom (the owner of Universal) did just that by providing exceptional service today. I own multiple properties and have faced my fair share of HVAC challenges as a proper…
Tom W.
Thank you for your kind words. I'm glad I could help you get back up and running the same day.
Renee D.
I can't recommend Universal enough. I called in the morning regarding an AC issue - Tom offered a quick solution initially that wouldn't have required him to come out. When that didn't resolve the problem, I called back, and he arrived within an hour and a half. He quickly diagno…
Tom W.
Thank you for your kind words, Renee. Thankfully, the issue was a minor one. By the way, I appreciate the pens. I always seem to leave one with my customers.
Jay J.
Tom has been fantastic to work with. I had him at our location and have recommended him to family and friends. His expertise, honest recommendations, and fair pricing make Universal our preferred HVAC team.
Jia L.
I discovered Universal Heating and Air Conditioning about five years ago after my neighbor highly recommended Tom, and I am so grateful I did. Tom is extremely professional, knowledgeable, and offers very reasonable pricing. He has serviced my heating and cooling HVAC units twice…
Zack T.
Tom was incredibly helpful and knowledgeable in repairing our water heater and provided recommendations on how to prevent future issues. I wouldn’t hesitate to call on him again (though I hope we won’t need to!)
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.