Transparency Home Services was established in Kern County with a clear goal: to restore integrity to the Plumbing & HVAC sectors through honest service, straightforward communication, and no unexpected surprises. We believe that every customer is entitled to not only quality workmanship but also a warm, professional ex…
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Reviews
Fabian T.
I strongly endorse Transparency Home Services for anyone in search of a trustworthy, professional, and dependable HVAC company! Recently, I encountered a problem with my AC, and the service from the start was exceptional. Alexander, the technician, was incredibly honest and thoro…
Alexander Z.
Business Owner
Wow—thank you so much for taking the time to leave such a thoughtful and detailed review! Knowing that Alexander made you feel informed, respected, and never pressured means everything to us. Honesty and clear communication are exactly why we started Transparency Home Services, s…
Carlos
I highly recommend Transparency. They were quick to respond and sent a technician out the following day! Daniel was respectful, knowledgeable, and swiftly diagnosed my AC issues.
Alexander Z.
Business Owner
Thank you so much for the amazing review and recommendation! We’re thrilled we could respond promptly and have Daniel assist you with your AC. We’ll make sure to share your kind words with him—providing respectful, knowledgeable service and identifying the root of the problem is…
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Hannah A.
Exceptional service, honest pricing, and true transparency! I can't express enough positive things about Transparency Home Services and Alex, the owner. We were facing a terrible AC situation during a heat wave with temperatures exceeding 100 degrees, and we urgently needed assis…
Alexander Z.
Business Owner
Hannah, wow—thank you so much for taking the time to share such a thoughtful review! Knowing your family was enduring 100+ degree heat, getting your home comfortable again as quickly as possible was our top priority. We’re especially grateful that you felt informed, respected, an…
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Andy B.
Dan came over this morning and quickly repaired my AC unit. I appreciate the prompt appointment. Dan even informed me that my unit is still in good condition and provided some preventative maintenance tips to keep it running well.
Alexander Z.
Business Owner
Thank you, Andy, for the great review! We’re pleased Dan could get your AC functioning again quickly and that he took the time to share maintenance tips. We appreciate you choosing Transparency Home Services and hope you enjoy a comfortable home!
Huang D.
Alex at Transparency Home Services was incredibly kind and took the time to clarify all the various unit charges for me. Super honest and helpful. I highly recommend!
Alexander Z.
Business Owner
Thank you so much for the wonderful review! We’re delighted to hear Alex took the time to explain the different unit charges and options so everything was clear and easy to understand. We believe our customers should always feel informed and comfortable when making decisions abou…
Tasha L.
I won't delve into the roller coaster of issues I faced with other AC "technicians" before discovering this company, but I am so grateful to have found someone honest. As a business owner myself, I place a high value on communication and customer service. Alexander responded prom…
Alexander Z.
Business Owner
Tasha, reviews like yours are exactly why we started Transparency Home Services. Thank you for trusting us after such a frustrating experience with other companies. Our mission has always been to provide honest recommendations, clear communication, and treat every customer the wa…
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Nicole G.
Knowledgeable, helpful, reasonably priced. Prompt. Would definitely work with him again.
Alyssa C.
Excellent customer service! I highly recommend them. Communication was outstanding, and they explained everything so I could understand. Very honest and detailed about the work they do.
Alexander Z.
Business Owner
Alyssa, thank you so much for the 5-star review! We’re glad you had a great experience and felt good about the value you received. Providing quality HVAC service at a fair price is extremely important to us. We truly appreciate your support and look forward to helping you again i…
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Alex M.
I see why they incorporate the word transparency in their business name. The diagnostic fee is the most affordable you will find. They provided a comprehensive diagnostic and resolved the issue they were called for. They walked me through the problem with my thermostat not turnin…
Alexander Z.
Business Owner
Thank you, Alex, for taking the time to share your experience. We’re glad our technician could identify why your thermostat wasn’t functioning, guide you through the diagnosis, and address the issue at a fair price. We appreciate your trust in Transparency Home Services and look…
Patrick T.
Respectful, informative, great price, no nonsense, professional!! They resolved the issue in no time. I would gladly have you at my dinner table, Sir!
Alexander Z.
Business Owner
Patrick, thank you so much for the incredible review! It was truly a pleasure assisting you. Knowing that someone who serves our community as a first responder took the time to share these kind words means a lot to us. We appreciate everything you do, and we’re honored you truste…
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Watch the work before you hear from us
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.
