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Platinum Air Heating & Cooling is a veteran and family-owned HVAC business that operates on a non-commission basis, proudly serving the Tucson area. We are committed to providing honest and expert heating and cooling services with an emphasis on comfort, integrity, and customer service. Established in 2014.
chris p.
I had an excellent experience with Platinum Heating & Cooling. When I reached out, Jay ensured that someone was dispatched to my home promptly, which I greatly appreciated. Manny was the technician who came to assist me, and he was exceptional. He took the time to help me underst…
Alberto D.
Thank you, Chris! We genuinely appreciate your feedback and are glad to have had the chance to serve you!
Jen B.
I called at 9am on a Friday... in AUGUST... and Platinum Air answered right away, scheduling an appointment for 1-3pm that SAME DAY! I was pleasantly surprised. I reached out for service on an AC unit that was running but not cooling. My technician, Andrew, called to inform me he…
Lou R.
I'm reiterating what I mentioned in my Google review. Essentially, it was just two technicians and a truck. I scheduled an appointment for an AC tune-up. I received the following email: Jay De La Riva May 4, 2026, 3:00 PM (22 hours ago) to me, service Hi Lou, We would be delighte…
Alberto D.
Hi Lou, I’m going to share the same response I provided on Google as well. I’m unsure why you feel the need to criticize us online when all we attempted was to schedule your service. I assure you, we aren’t “faking out” anyone. We’re disappointed to read this, especially consider…
S L.
We were in urgent need of a quick fix for our daughter's home AC in Tucson as the temperatures soared this August. During the busy season, some companies weren't even accepting calls. One company that did offer an appointment suggested replacing the entire HVAC unit for a price o…
Alberto D.
Thank you for your review and positive comments. We truly appreciate the opportunity to assist your daughter!
David H.
I have an elderly parent living alone in her home. I discovered that the temperature inside was 62F while the thermostat was set to 80F, indicating an issue with either the furnace or the thermostat. I contacted Platinum and spoke with Al, who promptly sent a service technician t…
Tom C.
I reached out to the company to get a quote for replacing my rooftop HVAC unit. The gentleman who came to discuss this was courteous, friendly, and professional. Having received another proposal, I knew the equipment I wanted (one of two options) and requested quotes for both. Bo…
John P.
These folks are fantastic! This is a locally owned family business with Veterans who genuinely care about fellow Veterans. They set up a schedule, called before arriving, and even came early (which was great since it was a hot day)... They used modern professional tools, gauges,…
Juniper K.
Maxwell (Max) did an exceptional job on my tune-up and added service to clean the outdoor coils. What stands out is that he is classroom trained in cooling and very personable. He was fine with me being present and learning about my HVAC system. Honestly, it was quite enjoyable.…
Lara M.
My AC unit stopped functioning on a Saturday evening, and things heated up quickly. I called Platinum Air, and by Sunday morning, they returned my call, spoke with the maintenance company, and took the time on their day off to fix my broken AC. Manny was punctual, efficient, know…
Cheryl S.
We have relied on Platinum Air for repairs in previous years. They have proven to be dependable, honest, and deliver quality workmanship. With that in mind, we hired them to replace our two systems this summer. We are completely satisfied. Even when we encountered issues, they we…
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.