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Our specialties include being your local experts! At Heritage Heating & Cooling, we take immense pride in our role as specialists in air conditioning replacement systems. Since our inception in 1998, we have been serving Franklin, Tennessee, Williamson County, and the nearby regions with integrity and unmatched quality…
Todd S.
I scheduled an appointment for 9am this morning. At 9:02, I contacted them to inform that I would secure my dogs when they arrive if they could text me upon arrival. I was informed at that moment that they were unable to meet the scheduled appointment time and were already runnin…
Chad D.
They managed to get my old unit operational again. Chase kindly took care of disposing of an old mini split for me at no extra charge. I will certainly return for future needs.
Lynda F.
A previous A/C technician had advised me that I required a new coil unit. After making several calls, I chose Heritage based on their excellent reviews and a more favorable price quoted over the phone. Yesterday, the Heritage technicians arrived to perform the work. They conducte…
J W.
We awoke to find our A/C not functioning and contacted Heritage due to their outstanding Yelp reviews. As newcomers to the area with a home only 2 years old, we did not have an HVAC service provider yet. Jeff was very prompt in responding and committed to a same-day appointment,…
Brett B.
I have been a client of Heritage for a decade. Jeff and his team have replaced both my A/C unit and my furnace. All I can say is that Jeff Parks and Heritage Heating and Cooling stand by their work and warranty. If you are a loyal customer, you are treated as a priority.
Brian N.
This is how customer service should be conducted. They have a very efficient answering system that ensures quick assistance. The staff is friendly, communicates well, and offers fair rates. I highly recommend them for your HVAC needs.
Dan Q.
I have been a long-time customer of Jeff's Heritage Heating & Cooling. I encountered an issue with my downstairs system fan not functioning. It works wonderfully now. He is a great brother in Christ; thank you so much!!!
Michelle C.
I am very satisfied with Heritage regarding their service, pricing, installation, and professionalism. A couple of years ago, we had two of our units replaced, and we recently replaced our smaller unit that we had been waiting to replace until it failed. Jeff managed to keep the…
Andrea L.
This company charges a $128 service/diagnostic fee, which is not deducted from the repair cost. Unfortunately, this was not communicated to me until after the technician had diagnosed the issue with my heater. I find this quite unprofessional. Some companies charge a minimal fee…
greg z.
Extremely friendly and very helpful. I sent a text late on a holiday and had an appointment scheduled by the end of the next day! The unit was repaired the following day after a part was ordered. I am so grateful and would definitely recommend them.
Deyanira P.
USA Proflow delivered exactly what they promised. They were able to assist me in resolving the issue promptly. They arrived within the scheduled timeframe, were very informative about their diagnostics, and provided me…
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.