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GREENTEK specializes in providing services to both residential and commercial clients in Austin and its neighboring areas. The company offers repair, installation, and maintenance for air heaters, air conditioners, heat pumps, water heaters, fireplaces, and also provides repair and maintenance for various major brands…
Eric B.
The team is incredibly skilled! I've relied on GREENTEK multiple times over the years for service calls. Go green! Choose GREENTEK.
Aliaksandr Z.
Eric, we greatly appreciate your fantastic review and your continued trust in us over the years! It has been a joy assisting you with your dryer, refrigerator, and AC system. Your ongoing support for GREENTEK means a lot to us, and we are always here to help whenever you need ass…
Ron B.
***Update***I forgot to mention the best aspect of our experience. We reached out to them on a Saturday morning, and they managed to come out the same day. This truly exceeded my expectations. Unfortunately, we've faced numerous issues with our Samsung washer and dryer, requiring…
Rosti M.
Thank you, Ron, for your thorough and encouraging review. We genuinely appreciate your honest feedback. We are here to assist you with any other home or kitchen appliance issues in the future if they arise. Thank you, and happy holidays!
Kristen R.
They responded promptly, provided good service, and offer a 3-month warranty if something breaks. I would recommend them.
Aliaksandr Z.
Kristen, thank you for taking the time to share your feedback! We are thrilled to know that you were satisfied with our quick response and service. Ensuring reliable work and backing it up with our warranty is very important to us. We truly appreciate your recommendation and look…
Stephanie C.
They were honest, provided new parts for an older system, delivered quality service, and charged fair prices for labor and equipment.
Aliaksandr Z.
Stephanie, we are incredibly grateful for your kind words and for sharing your experience. It was a true pleasure working with you. We greatly appreciate your trust in us and are delighted that we could help extend the life of your AC system. Wonderful customers like you make our…
Denny H.
*Update* I was contacted by the dispatcher and manager, who acknowledged the communication issue. We all make mistakes, and I appreciated their honesty in admitting fault. They completed the installation well, and I would use their services again. *Initially, I was not impressed.…
Aliaksandr Z.
Hello Denny, Thank you for updating your review. We appreciate you noting that our dispatcher and manager reached out and that the communication concerns were addressed. We agree that clear and timely communication is vital to service, and we are continuously working to enhance o…
Teri K.
My washer and dryer both had issues simultaneously. GREENTEK sent a technician out the following day. After diagnosing the problem, the technician needed to order parts and came back a few days later. Their pricing is fair, and they refund the service fee if you proceed with the…
Mike E.
Thank you, Teri, for your positive review! We will certainly inform the technician that you were very pleased with the service he provided. If you need assistance with any other appliance, please feel free to reach out; we would be happy to help! Regards, GREENTEK team
Brian T.
They responded to my inquiry within five minutes and scheduled an appointment for the next day. The oven issue was resolved in 20 minutes (broken ignitor). I worked with a very friendly technician. I would recommend them!
Mike E.
Thank you for your wonderful feedback! We will let the technician know that you were satisfied with the service he provided for your Samsung oven. We hope to have the opportunity to assist you again in the future if needed. Thank you very much!
Ali R.
Maks was fantastic and was able to identify and resolve the issue I had with my oven. I would definitely use their services again if needed.
Rosti M.
Thank you, Ali, for your glowing review. We will certainly inform Maks that you were very happy with the service he provided for your oven. If you ever require assistance with any other appliance, please do not hesitate to reach out. Regards, GREENTEK team
Mason N.
While I didn't end up working with this company, the interaction provided me insight into their professionalism and priorities. I scheduled an appointment after reviewing project details, but they called back an hour later to inform me they were too booked to take on the job. Dis…
Mike E.
Mason, we sincerely appreciate your review! We are grateful that you recognized our honesty and professionalism, even though we couldn’t take on your project this time due to our busy schedule. It is important for us to be transparent about timing to ensure quality work without o…
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.