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For over 35 years, Gary P. Frank, Inc has been dedicated to ensuring that both residents and businesses in the Washington Metropolitan area can experience complete indoor air comfort. Our numerous satisfied clients speak volumes about our services, and to give you extra assurance, our team is continually trained with t…
Peter V.
Our experiences with this company have been mixed, leaning towards the negative side. We reached out to them last summer for an AC problem, which they resolved quickly and at a fair price. However, when we requested a routine furnace inspection this winter, we were told we couldn…
Selena R.
This is a traditional organization that has been in business for many years! We have been customers for a long time and have consistently been very pleased with the results.
Mark F.
Our air conditioning failed during a heatwave last week. Gary's team diagnosed the issue and quickly procured the necessary parts for the repair. Within 24 hours, they were on-site making the necessary fixes. There was a small hiccup during the repairs, but Roger, our assigned te…
Jennifer B.
Thank you very much for your kind words! We understand how stressful it can be to lose air conditioning during a heatwave, so we are pleased our team was able to respond swiftly and restore your comfort. We genuinely appreciate your trust in Gary P. Frank, Inc. and are always her…
Gary L.
We called them for emergency service and were so impressed that we immediately signed a service contract. Freddy was thorough, punctual, and efficient. He left a great impression, was trustworthy, and very knowledgeable. Thank you!
Jennifer B.
Hello Gary, thank you for sharing your thoughts about Fredy! We strive to ensure our technicians are well-equipped with the knowledge to deliver excellent service, and it seems Fredy did just that for your home. We appreciate your feedback and look forward to assisting you in the…
Cynthia C.
I called on a hot Saturday evening, and within an hour, a technician arrived at my home, identified the issue, and installed a new thermostat. Roger was very knowledgeable and professional. I was extremely satisfied with both the company and the technician, Roger. I would highly…
Jennifer B.
Thank you so much for your kind words! We're delighted we could assist you so promptly—especially on a hot summer night. We'll be sure to share your compliments with Roger! We truly appreciate your recommendation and are always here to help.
Carole S.
Exceptional service, honest, and truly understands the essence of customer service. A friend of mine often says that many businesses operate as if their motto is 'the customer is always wrong.' I'm pleased to recommend a company that does not treat you that way. About four years…
Jennifer B.
Hello Carole! We greatly appreciate you taking the time to share your experience with us and the details of the value we strive to deliver. We are especially pleased to hear about your positive experiences with our technician James and myself! We look forward to providing this le…
Katla T.
Gary P Frank installed our Generac generator, and James W. has been the service technician who services our unit twice a year for over a decade. James W. is very professional, always punctual, and goes above and beyond to educate both myself and my mother about the generator syst…
Jennifer B.
Thank you for your feedback, Katla! We are thrilled to hear that James has consistently provided excellent service to you and your mother over the years. We look forward to continuing to service your home with the honesty, timeliness, and professionalism you've mentioned. Have a…
Joel S.
Thank goodness Guy from Gary P. Frank, Inc. was available to come out on a Sunday, as our AC failed on a day when temperatures exceeded 90 degrees, and the indoor temperature was nearing 100 with all the windows open. He was perfectly professional: organized, methodical, and expl…
Camsie M.
As new homeowners, the last thing we wanted was to replace a furnace. Gary Frank made the entire process significantly less painful. We met with Ricky, who explained everything clearly and coordinated directly with our general contractor, who was assisting with other repairs in t…
Jennifer B.
Hello Camsie! Thank you for taking the time to provide us with your feedback. We are thrilled to hear about the positive experiences you had with both Ricky and David. We look forward to helping you maintain your home comfort as a valued service contract member. Have a great day!
Stephane M.
James from Gary P. Frank recently serviced our AC unit. He arrived on time for the appointment and recharged the refrigerant at a very competitive price. He focused solely on what needed fixing at a fair rate (no sales pitch, which was refreshing!). A few days later, the AC unit…
Jennifer B.
Hello and thank you for your kind words, Stephanie! We are delighted that James provided you with such a positive experience during your first encounter with us. We look forward to servicing your home again in the future!
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.