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Family Heating & Air Conditioning is a family-owned and operated business that has been proudly serving Indianapolis and Central Indiana since 1982. We specialize in reliable AC repair, AC installation, furnace tune-ups, furnace installation, and comprehensive HVAC repairs. Our dedication lies in providing honest servi…
Aaron J.
As a new customer of Family Heating & Air, I was thoroughly impressed with my entire experience. They were quick to respond, arrived on time, and treated me with respect and politeness. The technician, Gabe, was knowledgeable and resolved my AC problem efficiently in about an hou…
David F.
Family Heating and Air installed the furnace and air conditioning system for my wife and me nearly eleven years ago, and they have consistently provided outstanding service for those systems ever since. This past week, Christian came for our annual furnace check-up, and like the…
Leslie R.
I was in need of a new AC system and expected a typical sales pitch, but Jim Bridges was incredibly nice and professional. He was not pushy at all, and their prices were very reasonable. I felt completely at ease and satisfied with the entire process!
Susan B.
My dryer was not functioning properly and kept alerting me to an airflow issue. I finally found the time to call for a vent cleaning. Family Heating and Air managed to schedule me for next-day service. I am so relieved I called! Clogged dryer vents can lead to house fires, and no…
marcus M.
Thank you so much for sharing your experience! We’re delighted that we could swiftly and safely address your dryer vent issue. Blocked dryer vents are indeed a serious hazard, and we’re glad we could provide you with peace of mind and a fully operational dryer. It’s wonderful to…
Gary N.
I had a gas furnace in one of my rental properties that failed after 34 years of service. I hired Family Heating & Air to install a new system. Their prices were very reasonable, and the service I received from everyone in the office and the technicians in the field was outstandi…
marcus M.
Thank you so much for sharing your experience! We're thrilled to learn that our team delivered fast, efficient, and high-quality service for your rental unit. It’s always a pleasure to assist, especially during the busy holiday season. We’re glad you found our pricing reasonable…
Janis F.
We had a brand new system installed less than a month ago, and it developed a significant leak, causing all the refrigerant to escape. They couldn't even fix it today because they lacked the necessary part. Meanwhile, it's 84 degrees inside our home. I do not recommend this compa…
Theo A.
I called on a Sunday afternoon when our central AC stopped cooling. Christian arrived within an hour and fixed the issue. He clearly explained the problem, and the price was provided upfront. An honest technician with no upselling. I would definitely use them again.
marcus M.
Thank you for sharing your experience! We’re so pleased that Christian was able to quickly restore your AC, especially on a Sunday afternoon. It’s great to hear that the issue was clearly explained, pricing was transparent, and there was no pressure to upsell. We truly appreciate…
Kellie W.
While they are somewhat expensive, I appreciated their service and customer care. They responded quickly and were very friendly.
marcus M.
Thank you for your feedback! We’re glad to hear you valued our quick response time and friendly service. Providing excellent customer care is always our top priority, and we’re thrilled we could assist you. If you ever have any questions or need further assistance, we’re here to…
Brandy W.
Initially, I posted a five-star review after researching the part I was quoted. It was a $316 part that I found online for $35, so I no longer recommend this business.
marcus M.
Hi Brandy, Thank you for updating your review. I’m sorry to hear that your satisfaction with our service diminished after checking the cost of the part. I’d like to take a moment to explain the value we provide and clarify our pricing structure. As a home service company, we don’…
David C.
I just had Family Heating and Air replace our AC and furnace. They were very professional, punctual, and completed the job quicker than I anticipated. I would certainly recommend them.
Stevenski S.
We are extremely satisfied with this company and will undoubtedly use them again! The young…
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.