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Since its establishment in 2015, Duck Duck Rooter has become a reliable provider of plumbing, septic, and air conditioning services in the Jacksonville area. Situated on Blanding Boulevard, our experienced team is committed to offering professional solutions for residential and commercial needs. We handle everything fr…
Marion C.
I discovered damp carpet in my closet and immediately feared a major renovation involving slab removal, large holes in the walls, and a lengthy, costly process. I reached out to Duck Duck Rooter, and they promptly sent a fantastic technician. I truly appreciated having a SMART PR…
James B.
They managed to provide me with same-day service for my septic system at a reasonable price. The technician identified another issue, which I genuinely appreciated!
Rick P.
I had a clogged sink, and Aaron Bass was the technician who came to help. He arrived and unclogged the sink in a very short time without creating a mess. He also cleaned up any mess that occurred. This is a great company to work with, and I will reach out to them for any future p…
Jeff N.
Hi Rick, we value your business and your feedback about Aaron. We will definitely share your kind words with him. Thank you once more, and have a great day!
Judy C.
Josh, our technician, was truly exceptional. Rather than jumping to conclusions, he carefully guided me through each step of the diagnosis, starting with the basics (ABC) instead of making guesses about the expensive fixes (XYZ). His honesty and thoroughness made me feel at ease.…
Alexandra S.
We encountered a clog in our septic system. We initially called another company, but they were unable to locate the tank. Then we contacted Duck Duck Rooter and were able to get a same-day appointment, even though it was later in the afternoon, so we were pleased they could still…
Jeff N.
Thank you very much for sharing your experience! We understand how stressful septic issues can be, especially after dealing with multiple companies that couldn't find the problem. We're pleased Alberto could offer temporary relief that evening and came back the next day to fully…
Joseph M.
After having my washing machine installed, one of my biggest fears came true when the laundry box broke during installation. I called Duck Duck Rooter, and they had a plumber out within the hour, which is nearly impossible on weekends for me. Both the phone service agent and the…
Jeff N.
Joseph, we are thrilled to hear that you received prompt and effective help from our technicians and customer service representatives. Our team is committed to providing top-notch service. We appreciate your feedback.
Mahalia C.
Extremely professional, quick, and fairly priced. Duck Duck Rooter Plumbing made the entire process smooth—from scheduling to service. Even though I'm out of state, they managed the clogged bathtub drain at my Florida rental with care and efficiency. The technician arrived on tim…
Jeff N.
Thank you for trusting us with your property. We value your business and look forward to serving you again in the future! Best wishes.
Marshall G.
We faced a plumbing issue that we feared would cost us thousands to resolve. We ended up ordering a camera to scope out the piping and discovered a significant blockage deep in the main line. The plumber struggled for a bit to clear it but eventually succeeded, which thankfully r…
Jeff N.
Thank you for sharing your experience! We’re thrilled we could help resolve the issue and ease your mind. Our team prides itself on being thorough, patient, and personable, even during challenging jobs like yours. We’re delighted to know the issue was successfully resolved and th…
Theresa D.
Terrible service. The technician did not ensure everything was draining properly. I was overcharged, the dishwasher is still not draining, and while the sink is better, it appears to be slowing down again. The technician was not very friendly, but I thought everyone has an off da…
Brent B.
I received a same-day estimate, even on a weekend, and they installed the next week. The technicians were quality individuals to have around my home. They work on commission like all plumbers, but I felt they genuinely aimed to provide me with the best possible water heater repla…
Jeff N.
Brent, thank you for the fantastic feedback about our company and your experience. We appreciate your business!
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.