As a premier provider of plumbing and HVAC services, we take pride in offering exceptional solutions for all your plumbing and HVAC requirements. Dial One Johnson has been serving residents in Texas for more than forty years. You can rely on our team for prompt installation of your water heater, urgent drain cleanouts,…
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Reviews
Dennis B.
On Saturday, I spotted a small water puddle in my front garden, but over the next few days, it escalated into a significant pipe leak, causing me to panic. I contacted Dial One Johnson Plumbing, Cooling & Heating, and they dispatched their technician (James W.) the following day.…
Ron B.
I am pleased with Dial One Johnson managing my plumbing requirements. They provided options regarding what should be prioritized, and the estimates reflected that. I even recommend their annual inspection package.
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Vicki S.
I will be using Dial One from now on for both commercial and personal needs! They are very honest and fair, which seems to be rare qualities these days.
Pamela S.
A/C was repaired promptly. The technician was very professional. I didn't obtain more than one quote for the repair, so I'm unsure if the labor charge was reasonable.
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Anya C.
Reliable, trustworthy service. The scheduling process was seamless, the team arrived right on schedule, and they executed the task cleanly and efficiently. I would gladly recommend them.
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Harry C.
Repeatedly, Dial One Plumbing, Cooling and Heating in Cedar Hill, TX has met my expectations for quality work, professionalism, and punctuality. Kudos to Ashley, James, and Kurlin for a job well done!
Sherrie H.
Business Owner
We appreciate your kind words, Harry! We aim to deliver exceptional service to wonderful clients like you, and it’s always a pleasure.
Richard L.
I had an outdated HVAC system that needed replacement. They responded surprisingly quickly. Upon inspecting my old system, they noted that whoever bought it had chosen one that was too small, leading to my high electric bills (it was a 3-ton unit, but I required a 5-ton for my 26…
Sherrie H.
Business Owner
Thank you, Richard, for your wonderful review. We’re thrilled that we could provide you with a great experience and look forward to serving you again in the future.
Miss L.
I do NOT recommend this company at all! The level of customer service is utterly unacceptable. I won't elaborate much; just read the messages, and you can verify the phone number with the attached screenshots.
Sherrie H.
Business Owner
Thank you for your candid feedback. I understand that not having your issue addressed within the scheduled timeframe is incredibly frustrating, especially during the holidays. If you look into our reputation, you’ll find that customer service is very important to us and something…
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Edna F.
We have a home warranty, but we had to wait several days for our appointment. I was becoming anxious about the noises coming from my water heater. I started searching for a company that could come out immediately and determine whether I could wait for my scheduled appointment or…
Sherrie H.
Business Owner
Hello Edna, We're pleased to know that we could help alleviate your concerns during a stressful time. We value your business and look forward to assisting you again in the future. Warm regards, Sherrie H., Owner
Roxanne M.
We reside in an older home and noticed a significant increase in our electric bill due to the AC running continuously. I called Dial One, and someone came out promptly! He guided me through various options and helped me choose the best fit for my home and budget. They managed to…
Sherrie H.
Business Owner
We’re thrilled to hear that you had a wonderful experience with our team. Our technicians are highly skilled and passionate about their work, so it’s great to know they met your expectations. We truly care about our customers and appreciate having clients like you who recognize o…
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Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.