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We are a family-run heating and cooling business dedicated to serving the metro Detroit region. Our team consists of seasoned professionals who provide clean and courteous service. We are fully licensed and insured. Our services include maintenance and replacement of all standard and high-efficiency equipment. For qual…
Mickey G.
On the 4th of July, my water heater failed, and I reached out to Comfort Zone the following morning, anticipating I would have to leave a voicemail due to the holiday. To my surprise, they answered right away and had a technician at my home a few hours later to install a new wate…
Mina K.
Thank you, Mickey, for your wonderful review! #WeGuaranteeYourComfort
Grace D.
I highly recommend this company. They answered my call over the weekend and arranged a same-day appointment for me. The technician called me within 30 minutes of his arrival. Mill quickly identified the issue and presented me with two options. He resolved the problem with our AC…
Mina K.
Hello Grace, thank you so much for the fantastic review! We're thrilled we could assist you when you needed us—weekends included. The Comfort Zone team strives to provide quick and effective solutions, and we're delighted to know your AC is functioning well again and that you're…
Tracey D.
Caution with this company; they charged me twice the amount for a job. I had a part replaced on my air conditioning unit that should have cost between $10 and $30, yet I was billed $650. My air conditioning failed during one of the hottest days, and living in a colonial-style hou…
Alison H.
I had a terrible experience with Comfort Zone Heating and Cooling. Their customer service was lacking, and Denise was the most unpleasant front desk person I've ever encountered. She demanded payment upfront without explaining the issue and didn't know how to treat customers prop…
Mina K.
Alison, we regret to hear about your experience, but it seems you may have confused us with another heating and cooling business, as we do not have an employee named Denise. If there’s any way we can assist you, please reach out, and we will do our utmost to help.
Melanie D.
I don't comprehend the positive reviews. I paid this company $100 for an inspection. The technician, who seemed quite young, showed me on his tablet that the refrigerant level in my central A/C unit was slightly below what is considered acceptable. I explained that my unit occasi…
Mina K.
Melanie, thank you for sharing your review, and we sincerely apologize for your negative experience with our team. We strive to ensure any system issues are addressed during our visits, but we regret that we fell short this time. We would like to make this right, so if you are wi…
Eric W.
Frank and his team were excellent. They presented well-defined options, maintained good communication, and demonstrated attention to detail, following through to ensure completion.
Mina K.
Eric, thank you for the 5-star review of our team! We're delighted to hear that we provided you with outstanding service from start to finish. It was a pleasure working with you!
Chris S.
We had some issues with the last plumber we allowed into our home. While that's in the past, it has made my family hesitant about having workers come inside. Our experience with Comfort Zone was the complete opposite of the previous company! The technician they sent was courteous…
Mina K.
Chris, thank you so much for your kind review! We are thrilled you had a wonderful experience with our team! We look forward to assisting you again!
David B.
I am very satisfied. Mill Gorkes was friendly, professional, and efficient. We highly recommend this company and their technician.
Mina K.
David, thank you for your 5-star review of our company and technician, Mill! We genuinely appreciate your recommendation and are glad we provided you with excellent service. Please feel free to contact us for any future HVAC needs!
Susan B.
Comfort Zone came to evaluate my malfunctioning air conditioner. The technician adhered to all COVID safety protocols. He assessed the situation, explained his findings, and presented my options. After providing me with an estimate, I agreed to proceed. He completed the service a…
Comfort Z.
Thank you! We appreciate your thoughtful review.
Jill S.
They came through for me. Mill went into my crawl space and resolved the issue. Mill was very courteous and helpful. I will be using their services again in the future.
Mina K.
Jill, thank you for the positive review of our technician Mill! We're pleased to hear that he provided you with excellent service. We look forward to working with you again!
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.