Our specialties include dependable HVAC services for homeowners, apartments, and multi-unit residences in Brooklyn. We address issues like no cooling, no heating, central air, mini splits, furnaces, thermostats, and challenging diagnostic problems. We pride ourselves on quick responses, transparent pricing, and honest…
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Reviews
Jim R.
I have to admit that I often feel skeptical about service providers in fields where I lack expertise. My wife discovered Ben and Brownstone Heating and AC online, and we decided to take a chance [perhaps a bit dramatic]. They arrived on time, were knowledgeable, friendly, and eff…
Ben G.
Business Owner
Jim — I appreciate your honesty about being cautious. It’s wise to be. I’m glad we were able to show you that we’re trustworthy and earned a place in your contacts. That’s our goal every time. Thank you for your review. – Ben
Vince D.
Ben did an excellent job with a heat pump at a new property when the developers disappeared. There was a leak in one of several potential lines, and he clearly presented the options, likelihood of identifying the root cause, and the costs associated with each method. He maintaine…
Ben G.
Business Owner
Vince — that project had its challenges, but I’m pleased we managed to address it correctly. Thank you for trusting me to explain everything clearly and for laying out the real options. That’s how I operate. I appreciate your recommendation. – Ben
Jason M.
I chose to go with a different vendor for my project, but I wanted to express my gratitude for Ben's honesty and availability during the selection process. You can't go wrong with him.
Damon C.
I highly recommend Ben. He took the time and effort to accurately diagnose the problem (including contacting the manufacturer, etc.) to resolve an issue that had been troubling us for quite some time. This involved making adjustments to the system so that it functioned as it shou…
Ben G.
Business Owner
Thank you for your kind words and for taking the time to leave us a review! It was a pleasure to assist you. Ben
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Liz F.
My HVAC system had a leak for years, and Ben was able to resolve it. He is fantastic—completely trustworthy, laid-back, and knowledgeable. He also cleans up after himself. I would definitely recommend BROWNSTONE heating and cooling.
Patti B.
This is the second time we've worked with Ben, and he is outstanding. We received other quotes where technicians came, took a quick look, and quoted us exorbitant prices to replace our entire A/C. Ben came in and carefully assessed the situation, providing us with options. Ultima…
Ben G.
Business Owner
Thank you so much for the referrals and for the fantastic review, Patti! I'm glad I could assist you.
Lauren R.
We faced a dire situation when our AC failed during a heat wave, leaving us feeling miserable and helpless after another repair person was unable to assist. We found them through Yelp. Among the many urgent requests we sent out, they were the first to respond and were the most at…
Ben G.
Business Owner
Thank you for being one of our top customers this summer. We appreciate it when a customer allows us to assist them patiently. Thank you for the positive review!
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Susan R.
Ben was amazing and resolved the HVAC issue that several others could not. I highly recommend him! Truly.
Ben G.
Business Owner
Susan — Thank you for being such a welcoming and patient customer. I’m so glad I could help! Ben
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Daniel S.
I highly recommend Ben! We had an issue with our split units, and he was fantastic. He carefully examined the problem, identified the issue, and worked diligently and patiently to resolve it. Now we're warm again! Ben is honest and knowledgeable, and it was a pleasure to work wit…
Ben G.
Business Owner
Thank you very much, Daniel. The homemade cookies and coffee certainly made everything go even smoother. It was a pleasure to work for you!
Karen D.
Today, after a week of frustrating interactions with OTHER HVAC companies, Ben came in and thoughtfully worked through the problem, ultimately solving it! The previous technicians told me I needed a completely new unit or a new compressor. Ben contacted the Fujitsu hotline mechan…
Ben G.
Business Owner
Thank you so much, Karen. It’s always a pleasure to assist a satisfied customer. I’m glad we could provide you with that second opinion.
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Watch the work before you hear from us
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.
