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For more than twenty years, Brewer Heating and Cooling has been dedicated to providing exceptional service to both residential and commercial customers across central Indiana. Our story began in Greenwood in 2002, and we are now based in Johnson County, conveniently located on Shelbyville Road in Indianapolis. Our expe…
Apd C.
Isaac Brewer will staunchly defend his service technicians. Be prepared for a condescending attitude and inflated charges for unnecessary repairs. They might damage your equipment and then claim it's your fault. Isaac is more focused on profits than on customer care. He remains i…
Jennifer D.
My air conditioning failed. I called at 11:00, and they arrived at 3:00 the same day with the necessary part. The issue was resolved. The staff in the office and in the field were friendly. The price for the same-day service was reasonable.
Isaac B.
Jennifer, thank you for your feedback and for trusting us with your same-day AC repair. We're pleased our team could respond quickly and fix the issue with the part already available — that's the kind of prompt service we strive for when AC systems fail. We appreciate you sharing…
Scott H.
Brewer was professional and successfully installed new equipment, and the heating and cooling functions seem to be operating well. However, the new system is noisier than the one it replaced, and the most bothersome issue is that it produces a very irritating whistle noise while…
Isaac B.
Scott, we appreciate your candid review and for allowing us the opportunity to address the situation. We're glad the new heating and cooling system is functioning well overall, and we value your feedback regarding the whistle noise from the ductwork — it's the kind of insight tha…
Steven ..
My heating system failed in the middle of the night, and when I woke up at 6 a.m., the temperature in my house was 50 degrees. I called Brewer Heating & Cooling at 8 a.m. to report the issue, and although the representative couldn't provide an exact time for when a technician wou…
Isaac B.
Steven, thank you for your generous feedback — and for trusting us with your early morning heating emergency. Getting your furnace's blower motor diagnosed and replaced on the same day, with your home back to normal by early afternoon, is exactly the level of service we aim to pr…
Alison Z.
A big thank you to Luke and Kevin for their prompt assistance! Even though they didn't have the correct number to reach me for scheduling, they still came out! The issue was a simple fix, but it was essential for our system's operation. Both were very professional, and I apprecia…
Isaac B.
Alison, thank you for your kind words! We're glad our team could reach you and resolve the issue, and that Luke's explanation of your HVAC system was helpful. We appreciate you taking the time to leave this review.
Tammy L.
Extremely professional. The team arrived on time and immediately got to work. In less than six hours, I had a completely new HVAC system installed at a reasonable price. I would highly recommend this company.
Isaac B.
Tammy, thank you for your kind feedback. We're pleased that the crew could install your new HVAC system and have it operational in just one day, and that you found the pricing fair for the work completed. We appreciate your recommendation.
Shannon G.
If you need heating or air conditioning services, Brewer Heating and Cooling is a must! I become quite unhappy when I'm hot. Imagine my frustration when my AC failed last Saturday during a 95° day! I quickly contacted Landon at Brewer, who arrived within the hour to assess the si…
Isaac B.
Shannon, thank you for sharing your experience. We're glad our team could respond promptly on a Saturday night during a heat wave and restore your air conditioning system the same day. We appreciate you taking the time to write this, and we're thrilled we could help turn a challe…
Kim S.
Brewer is consistently responsive and performs excellent work. They always get to the root of the problems, and I never feel pressured into upselling. I've presented them with several challenging issues, and they have been honest, reliable, and fairly priced. I also rely on them…
Isaac B.
Kim, thank you for your ongoing trust — both with the challenging issues and the routine maintenance. We take pride in being straightforward rather than upselling, so it means a lot to hear that you notice this. We appreciate you.
Jennifer R.
As an update, the crew arrived as scheduled, and they were polite and knowledgeable. They even pointed out a mobile feature we weren't aware of that allows us to control our thermostats. Aside from that one off day, I would say they consistently exceed expectations.
Isaac B.
Jennifer, we're glad the crew arrived on time and could show you the mobile thermostat feature — it's always great when we can help customers maximize their system's capabilities. We appreciate you giving us the opportunity to make it right.
Jay R.
Brewer Heating & Cooling replaced an undersized air conditioner and coil. The comfort specialist (Jay) was fantastic: responsive and straightforward. He took the time to understand our needs for the system replacement and provided reasonably priced options in an easy-to-compare f…
Isaac B.
Jay, thank you for your thoughtful review. We're glad our team could guide you through your options in a clear manner, and that the installation crew's work met your expectations — including taking the time to address your questions about the new system. We appreciate you sharing…
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.