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Backup Plumbing specializes in providing plumbing services for both residential and commercial needs, which includes water heaters, water softeners, remodels, plumbing repairs, and installations in the La Grange, KY region.
Richard F.
Today, I had Andrew come out to install a new faucet in my basement sink. He brought along his apprentice, who performed the installation. The apprentice did an excellent job, and everything is functioning perfectly. We've scheduled another appointment for next week when Andrew w…
Phyllis B.
Jon possesses strong problem-solving abilities, outstanding communication skills, and meticulous attention to detail. He and his assistant, Chase, arrived on time and maintained a professional demeanor. We will definitely consider hiring them again.
Liz M.
They are very responsive and knowledgeable. A few weeks ago, they came to address my clogged kitchen sink. The technician was quick and efficient, and I didn't feel taken advantage of at all. They also offer a 30-day guarantee. I highly recommend their services!
Marie M.
Glen Simonson, who works with Backup Plumbing, installed a Zoeller sump pump for me today. The service was excellent, and I will definitely reach out to Backup Plumbing again. Angela, who arranged the appointment, was also fantastic. A big thank you to both Angela and Glen Simons…
Jim C.
I received several glowing recommendations for Backup Plumbing before today's service call. Communication leading up to the appointment was prompt and clear. I had sent photos and explanations of my plumbing issues ahead of time. Andrew arrived within the expected timeframe and w…
Jen D.
I received excellent service for a clog in my upstairs tub and a leak in my toilet. The technician was professional, friendly, and left the area clean after completing the work. I would certainly recommend this company.
Nicollette W.
I cannot express enough how highly I regard Andrew and Backup Plumbing. I have contacted him twice this year—once to clear a clogged kitchen sink and again to address a toilet blockage caused by a toy my kids had put in. Both times, he was prompt, polite, and offered very reasona…
Austin H.
I called to discuss a charge I disputed and spoke with Glen. It turned out I had misunderstood the work done. He did an excellent job clarifying the situation and was very professional and honest. I would definitely recommend them and will use their services again.
Jeanne A.
As someone new to the area with a home that is over 100 years old, I faced numerous issues with pipes, sewage, and drainage to the street. Andrew and Glen were amazing. They guided me through every decision, ensuring I understood the implications and costs before proceeding. They…
Brenda G.
For years, I struggled with a problem regarding the outside basement drain by the exterior door. I had numerous plumbers come to fix the drain, and while it would work fine for a month or two, the issues would always return. I called Backup, and they immediately identified the so…
Diagnostics, installs and the odd bad attic, from contractors who film their own jobs.